Application Support Engineer at Accenture

Gurugram, Haryana, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, TelecommunicationsIndustries

Requirements

Minimum 3 years of experience (5 years specified in Additional Information) in Wireless Technologies Operations
15 years full time education
Proficiency in Wireless Technologies Operations (Must To Have)
Strong understanding of network protocols and wireless communication standards
Experience with troubleshooting and resolving issues in wireless systems
Familiarity with network monitoring tools and performance analysis
Ability to work collaboratively in a team-oriented environment

Responsibilities

Act as SME (Subject Matter Expert)
Collaborate and manage the team to perform
Responsible for team decisions
Engage with multiple teams and contribute to key decisions
Provide solutions to problems for immediate team and across multiple teams
Facilitate knowledge sharing sessions to enhance team capabilities
Monitor system performance and proactively address potential issues
Collaborate with various teams to troubleshoot and resolve technical challenges
Analyze system performance and contribute to continuous improvement of processes and services
Ensure seamless operation of essential applications and systems, delivering high-quality support to users and stakeholders

Skills

Key technologies and capabilities for this role

Wireless Technologies OperationsNetwork ProtocolsApplication SupportTroubleshootingSystem Performance MonitoringProblem Solving

Questions & Answers

Common questions about this position

What experience level is required for this Application Support Engineer role?

Minimum 5 years of experience in Wireless Technologies Operations is required.

Is this position remote or office-based?

This position is based at our Bengaluru office.

What are the must-have skills for this role?

Must-have skills include proficiency in Wireless Technologies Operations, strong understanding of network protocols and wireless communication standards, experience with troubleshooting wireless systems, familiarity with network monitoring tools, and ability to work collaboratively in a team.

What is the educational qualification needed?

A 15 years full time education is required.

What leadership responsibilities does this role involve?

The role requires being an SME, collaborating and managing the team, being responsible for team decisions, engaging with multiple teams on key decisions, and facilitating knowledge sharing sessions.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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