Application Support Engineer at Accenture

Gurugram, Haryana, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Minimum 5 year(s) of experience (noted), with 3+ years of hands-on experience in storage administration
Strong experience with SAN, NAS, and NetApp ONTAP technologies
Experience in supporting hybrid or cloud-connected storage environments
Must have skills: Netapp Storage Area Network (SAN) Administration
Good to have skills: Netapp Network Attached Storage (NAS) Administration
Educational Qualification: 15 years full time education
Professional & Technical Skills: SAN Technologies (Brocade, Cisco MDS, Fibre Channel, iSCSI); NAS Protocols (NFS, SMB/CIFS); NetApp Technologies (FAS, AFF, ONTAP 9.x, SnapMirror, SnapVault, Cloud Volumes ONTAP); Cloud Integration (Azure NetApp Files, AWS FSx for ONTAP, NetApp Cloud Manager); Storage Monitoring (Active IQ, OnCommand System Manager, Cloud Insights, Nagios, SolarWinds); Backup Integration (Veeam, Commvault, Rubrik, NDMP-based backups); Virtualization (VMware vSphere, Hyper-V)

Responsibilities

Administer and maintain SAN environments (e.g., Brocade, Cisco MDS)
Configure and support NAS storage solutions for file services (CIFS/SMB, NFS)
Manage NetApp FAS, AFF, and ONTAP platforms, including aggregates, volumes, LUNs, and snapshots
Provision and manage storage for Windows/Linux servers, VMware clusters, and databases
Integrate NetApp storage with cloud services (Azure NetApp Files, AWS FSx for ONTAP, GCP)
Deploy and manage hybrid storage architectures using NetApp Cloud Volumes ONTAP
Support storage for virtualized environments and cloud-native workloads
Configure SnapMirror, SnapVault, and snapshots for replication and backup
Integrate storage with backup platforms such as Veeam, Commvault, or Rubrik
Support Disaster Recovery (DR) planning and execution, including DR drills
Monitor storage performance (IOPS, latency, throughput) and capacity utilization
Use tools like NetApp Active IQ, Cloud Insights, and OnCommand Insight for visibility
Perform regular health checks and tuning for optimal storage performance
Manage storage-level encryption, data retention, and access controls
Enforce storage policies that meet internal standards and external compliance (e.g., GDPR, HIPAA)
Maintain up-to-date documentation of storage topology, runbooks, SOPs, and change logs
Provide L2/L3 support for storage-related incidents and service requests
Collaborate with server, network, backup, and cloud teams for cross-domain projects
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems
Interpret system requirements and translate them into detailed design specifications, ensuring solutions meet stakeholder needs, industry standards, and best practices
Collaborate with cross-functional teams to drive projects forward

Skills

Key technologies and capabilities for this role

NetApp SAN AdministrationNetApp NAS AdministrationBrocadeCisco MDSNetApp FASNetApp AFFONTAPCIFS/SMBNFSVMwareAzure NetApp FilesAWS FSx for ONTAPGCP

Questions & Answers

Common questions about this position

What are the must-have skills for this Application Support Engineer role?

The must-have skill is Netapp Storage Area Network (SAN) Administration.

What is the minimum experience required for this position?

Minimum 5 year(s) of experience is required.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or what is the work location?

This information is not specified in the job description.

What education is required for this Application Support Engineer job?

15 years full time education is required.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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