Analyste Junior en lutte contre la fraude (Poste de soir)

Canada

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, CryptocurrencyIndustries

Requirements

Candidates must possess a basic understanding of cryptocurrencies and at least one year of experience in fraud analysis or a similar field. Strong written and verbal communication skills are essential, along with familiarity with fraud-related tools and systems or experience in financial crime prevention. The ability to multitask, reliability, teamwork, and quick decision-making are also required. Bilingualism in English and French is a plus.

Responsibilities

The Junior Fraud Analyst will support fraud investigations, including reviewing alerts, gathering evidence, and documenting decisions. They will work closely with Customer Service and Identity Verification teams to resolve fraud cases, escalate detected risks, and assist customers affected by scams. Responsibilities include managing fraud-related customer inquiries from initial contact to resolution, contributing to process improvements, responding to customer questions professionally, and proactively contacting customers for clarification or guidance.

Skills

Fraud investigation

Customer service

Identity verification

KYC

Financial crime

Process improvement

Bitcoin

Data collection

Documentation

Decision making

Shakepay

Digital currency platform for Canadians

About Shakepay

Shakepay is a digital currency platform based in Canada that enables users to buy, sell, and manage Bitcoin and Ethereum quickly. The platform features a mobile app and web interface designed for easy cryptocurrency transactions, catering to both beginners and experienced users. Shakepay generates revenue through transaction fees and spreads on buy/sell orders. A standout feature is the 'Shakepay Card,' a prepaid Visa card that allows users to spend their cryptocurrency instantly, converting it to Canadian dollars at the time of purchase. The company prioritizes security and gives users control over their digital assets, with all transactions being final and irreversible. Shakepay exclusively serves Canadian residents and complies with local regulations.

Montreal, CanadaHeadquarters

2015Year Founded

$32.2MTotal Funding

SERIES_ACompany Stage

Fintech, Crypto & Web3Industries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Remote Work Options

Professional Development Budget

Paid Vacation

Parental Leave

Stock Options

Home Office Stipend

Risks

Increased competition from Canadian fintech companies could erode Shakepay's market share.

Volatility of Bitcoin and Ethereum prices poses a risk to Shakepay's revenue model.

Regulatory changes in Canada could impact Shakepay's operations and compliance costs.

Differentiation

Shakepay offers a unique Shakepay Card for real-time crypto-to-CAD transactions.

The platform provides a seamless user experience for both novice and experienced crypto users.

Shakepay emphasizes security and user control over digital assets, ensuring irreversible transactions.

Upsides

Shakepay's new everyday payments feature enhances its financial tool offerings.

The $44 million Series A funding supports expansion of Bitcoin-focused products.

Integration of AI-driven financial advisory services could enhance user experience.

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