Analyst Relations Manager (Based in Singapore) at Zoom

Singapore, Singapore, Singapore

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Unified CommunicationsIndustries

Requirements

5+ years of professional experience in B2B technology space
3+ years in analyst relations or 5+ years in communications at a high-tech company or PR agency with analyst relations experience
Experience partnering with product marketing, product management, and customer advocacy teams
Demonstrated understanding of SaaS and unified communications industry, including hardware partners, developers, security, and competitive landscape
Excellent verbal, written, and presentation skills with strong relationship management abilities
Quick learner mindset with good work ethic, able to respond to various requests with tight deadlines while maintaining attention to detail
Strategic thinking skills and comfort speaking with higher executives and industry analysts
Based in Singapore

Responsibilities

Drive strategic programs to top-tier industry analysts
Collaborate with key analysts through push and pull programs to contribute to Zoom’s positive market position
Effectively communicate vision, strategy, product direction, customer success, and market position
Manage select industry analyst and influencer relations as part of Zoom's Market Insights team
Work closely with Product, Solutions, and Industry Marketing teams and cross-functional groups
Advance Zoom's position as a leading UCaaS and CCaaS vendor with the analyst/influencer community in the Asia Pacific and Japan regions

Skills

Analyst Relations

B2B Technology

Communications

Product Marketing

Product Management

Customer Advocacy

SaaS

UCaaS

CCaaS

Relationship Management

Presentation Skills

Strategic Thinking

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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