Decagon

AI Tutor

San Francisco, California, United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Conversational AI, Customer Experience, Artificial IntelligenceIndustries

Requirements

Proficiency in reading and writing English is required, along with strong adaptability and flexibility in response to evolving projects. Excellent communication, analytical, and organizational skills are necessary, as are robust reading comprehension abilities and a solid understanding and practical experience in exercising sound judgment. Previous AI training or data labeling experience and excitement about AI agents are considered a plus.

Responsibilities

Utilize proprietary software to accurately label and deliver high-quality inputs across a diverse range of projects. Collaborate with the team to ensure the consistent delivery of top-tier data. Engage with technical staff to enhance project outcomes and elevate data quality.

Skills

English proficiency
Adaptability
Flexibility
Communication skills
Analytical skills
Organizational skills
Reading comprehension
Judgment
AI training
Data labeling

Decagon

Generative AI solutions for customer support

About Decagon

Decagon.ai provides generative AI solutions designed to improve customer support and operational efficiency for various clients, from large enterprises to growing startups. Their tools automate complex data processes, helping businesses identify themes, detect anomalies, and extract valuable insights from customer interactions. The AI-powered assistance offered by Decagon.ai takes care of routine tasks and learns from human agents, which boosts productivity and enhances customer satisfaction. Unlike many competitors, Decagon.ai focuses on deeply integrating its scalable solutions with clients' internal systems, ensuring smooth automation and support. The company operates on a subscription-based model, allowing clients to access their AI tools and support services. Notable clients include Bilt, Fourthwall, and Vanta, who utilize Decagon.ai's technology for automating ticketing, supporting creators, and improving pre-sales processes.

San Francisco, CaliforniaHeadquarters
2023Year Founded
$97.3MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Enterprise Software, AI & Machine LearningIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Meal Benefits

Risks

Increased competition from AI giants like OpenAI and Google threatens Decagon's market share.
Over-reliance on key clients like Bilt and Vanta poses a potential business risk.
Rapid technological advancements could render Decagon's solutions obsolete without continuous innovation.

Differentiation

Decagon.ai offers AI solutions that enhance customer support and operational efficiency.
Their AI-powered agent assistance handles mundane tasks, improving productivity and satisfaction.
Decagon.ai's tools automate complex data processes, unlocking valuable insights from interactions.

Upsides

Increased demand for AI-driven customer support solutions enhances Decagon's market potential.
Growing interest in AI automation tools boosts Decagon's client acquisition opportunities.
Shift towards subscription-based AI services aligns with Decagon's scalable business model.

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