AI Tutor

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.

Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values—customers are everything, relentless momentum, winner’s mindset, and stronger together—shape how we work and grow as a team.

Role Responsibilities

• Utilize proprietary software to accurately label and deliver high-quality inputs across a diverse range of projects.
• Collaborate with the team to ensure the consistent delivery of top-tier data.
• Engage with technical staff to enhance project outcomes and elevate data quality.

Qualifications

• Proficiency in reading and writing English.
• Strong adaptability and flexibility in response to evolving projects.
• Excellent communication, analytical, and organizational skills.
• Robust reading comprehension abilities.
• Solid understanding and practical experience in exercising sound judgment.

Preferred Qualifications

• Have previous AI training or data labeling experience.
• Are excited about AI agents.

Employment Details

Employment Type: FullTime Location Type: Hybrid