AI Solutions Partner at Contentful

Denver, Colorado, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

5+ years of experience in operations, internal consulting, enablement, or strategic process improvement roles specific to at least one G&A functional area
Familiarity with SaaS systems and tools, and the ability to integrate APIs or build custom workflows
Demonstrated ability to launch AI-powered tools that drive measurable value
Solid understanding of AI concepts, including prompt design, model limitations, data privacy considerations, and the foundational structure of AI-powered tools
Hands-on technical capability to build and maintain workflow automations or prototypes using scripting, connectors, or automation frameworks—not just to design them conceptually
Demonstrated ability to align technology with business needs and guide cross-functional initiatives
Proven ability to collaborate across functions and influence without authority in a team-first, solutions-oriented way
Demonstrated ability to design, launch, and measure process driven experimentation

Responsibilities

Use G&A domain expertise to identify and prioritize high-impact business solutions by analyzing current workflows, tools, and pain points with an AI forward mentality
Design and implement AI-powered tools and workflows that automate repetitive tasks, improve accuracy, and expand team capacity. Ensure that solutions produce measurable results
Independently build and deploy workflow automations and lightweight integrations using APIs, scripts, or low-code tools—translating ideas into working prototypes and production-ready solutions
Leverage low-code and no-code platforms to design and pilot innovative tools or processes, validating success through measurable adoption, stakeholder satisfaction, and tangible business impact. Rapidly prototype and test new AI use cases in collaboration with internal stakeholders, using an iterative, feedback-driven approach
Cultivate and maintain a culture of experimentation within the department. Serve as AI mentor and coach to increase the AI literacy, fluency, and daily use of AI tools by all department employees
Partner with Governance and Security teams to ensure that AI solutions conform to acceptable use, legal standards, and security guidelines
Collaborate with other departments and share best practices. Share playbooks, insights, and frameworks with other teams to scale success across the organization. Identify and execute on opportunities for cross-departmental solutions
Participate in external and internal AI forums and keep abreast of new AI technologies and trends, as well as their applicability to Contentful

Skills

AI Tools

Workflow Automation

API Integrations

Low-Code Platforms

No-Code Platforms

Process Design

Change Leadership

Prototyping

Scripts

G&A Domain Expertise

Contentful

Digital content management platform for businesses

About Contentful

Contentful offers a platform for digital content management that enables businesses to create, manage, and deliver content without coding. Its content management system (CMS) is designed for teams to streamline their content production and maintain a consistent experience across various brands and channels. Unlike competitors, Contentful operates on a freemium model, providing free access to basic features while charging for advanced capabilities. The company's goal is to empower businesses to effectively manage their digital content at scale.

Berlin, GermanyHeadquarters

2013Year Founded

$324.4MTotal Funding

SERIES_FCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Stock Options

Fertility Treatment Support

Unlimited Paid Time Off

Parental Leave

Professional Development Budget

Wellness Program

Phone/Internet Stipend

Home Office Stipend

Risks

Emerging CMS platforms with lower costs threaten Contentful's market share.

Integration challenges from the Ninetailed acquisition could disrupt operations.

The freemium model may limit revenue growth if users don't convert to paid plans.

Differentiation

Contentful offers a composable content platform for digital-first businesses.

The platform integrates seamlessly with hundreds of tools through open APIs.

Contentful's CMS allows content management without needing to write code.

Upsides

Contentful's acquisition of Ninetailed enhances its AI-driven content personalization capabilities.

Partnerships with Vercel and SAP expand Contentful's integration and market reach.

The rise of generative AI tools presents opportunities for Contentful's platform enhancement.

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