AI Software Engineer at unitQ

San Francisco, California, United States

unitQ Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, SaaSIndustries

Requirements

Candidates should possess 5+ years of software engineering experience, with strong Python proficiency, and a Bachelor’s or Master’s degree in a technical discipline or equivalent experience. Familiarity with Large Language Models (LLMs) and their practical applications is required, along with demonstrated enthusiasm for applying AI solutions to complex, real-world problems. Practical experience with data modeling and proficiency in SQL is also necessary, as is hands-on experience building and managing large-scale data pipelines (10M+ records/day).

Responsibilities

The AI Software Engineer will develop and maintain AI-driven features and services, design and implement scalable data structures and pipelines, build and own end-to-end Retrieval-Augmented Generation (RAG) pipelines, collaborate closely with cross-functional teams to enhance platform capabilities, and contribute to analyzing user engagement data and driving insights.

Skills

Python
Large Language Models (LLMs)
Data Ingestion
Data Cleaning
Data Processing
Retrieval-Augmented Generation (RAG)
Software Design
Data Structures
Scalable Systems

unitQ

Monitors customer feedback for product improvement

About unitQ

UnitQ focuses on monitoring and analyzing customer feedback to help businesses improve their products. Its main product, unitQ Monitor, uses machine learning to scan feedback from over 100 languages across various channels, allowing companies to gather insights from a diverse customer base. Unlike competitors, unitQ Monitor filters out irrelevant information to identify actionable bugs and issues, enabling quick resolutions and reducing customer churn. The company's goal is to enhance product quality and customer satisfaction through a subscription-based service.

San Mateo, CaliforniaHeadquarters
2018Year Founded
$39.9MTotal Funding
SERIES_BCompany Stage
Enterprise Software, AI & Machine LearningIndustries
51-200Employees

Benefits

Stock Options
Flexible Vacation Policy
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Life Insurance
Health Savings Account/Flexible Spending Account
Phone/Internet Stipend
Generous leave policies
Gym Membership
Company Social Events

Risks

iOS updates can lead to increased user-reported issues, affecting app functionality.
Reliance on third-party platforms for data poses risks if access is restricted.
Scalability challenges may arise as unitQ expands operations with new investments.

Differentiation

UnitQ uses AI to analyze feedback from over 100 languages and multiple channels.
UnitQ Monitor filters noise and false positives, providing accurate, timely information.
UnitQ's subscription model ensures steady income and customer retention focus.

Upsides

UnitQ's AI-driven insights help reduce customer churn by resolving issues quickly.
UnitQ GPT revolutionizes feedback analysis, offering real-time, actionable insights.
UnitQ's global feedback analysis enhances product quality and customer satisfaction.

Land your dream remote job 3x faster with AI