Agent ds. Wsparcia Operacji at FedEx

Słupsk, Pomeranian Voivodeship, Poland

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Logistics, TransportationIndustries

Requirements

Bardzo dobra organizacja pracy własnej
Zaangażowanie i nastawienie na realizację zadań
Umiejętność współpracy z podwykonawcami
Umiejętności pracy w zespole oraz szybkiego uczenia się
Dobra obsługa komputera oraz pakietu MS Office
Mile widziana znajomość j. angielskiego na poziomie min. A2

Responsibilities

Współpraca w zespole w celu osiągania wysokiej jakości pracy biura
Monitorowanie historii przesyłek i wyjaśnianie niezgodności
Obsługa Klientów (telefoniczna, mailowa i bezpośrednio w oddziale) z dbałością o poziom ich satysfakcji i standardy pracy
Przygotowanie raportów i zestawień
Obsługa serwisu dokumentów zwrotnych
Rozliczanie przesyłek za pobraniem i faktur gotówkowych

Skills

MS Office

Customer Service

Report Preparation

Teamwork

Organization

Telephone Communication

Email Handling

FedEx

Global logistics and transportation services provider

About FedEx

FedEx provides logistics and transportation services, focusing on shipping, package tracking, and supply chain management. The company serves a diverse clientele, including small businesses, large corporations, and individual consumers, across various regions worldwide. FedEx's services include express shipping for fast delivery, ground shipping for cost-effective options, freight services for large shipments, and customs brokerage to assist with international shipping regulations. What sets FedEx apart from its competitors is its extensive global network and reliable service, which allows it to offer a wide range of delivery options tailored to different needs. The company's goal is to ensure efficient and dependable delivery solutions for all its customers.

Memphis, TennesseeHeadquarters

1973Year Founded

IPOCompany Stage

Automotive & TransportationIndustries

10,001+Employees

Risks

Increased competition from GXO Logistics may impact market share.

Surcharge extensions could drive customers to cost-effective alternatives.

Divestment of FedEx Freight may cause short-term operational disruptions.

Differentiation

FedEx's DRIVE program enhances decision-making and operational efficiency.

The One-Stop Shop platform streamlines global shipping for businesses.

FedEx's electric vehicles in Singapore align with sustainability trends.

Upsides

DRIVE program could lead to cost savings and improved service delivery.

One-Stop Shop offers a competitive edge in logistics solutions.

Electric vehicles may reduce operational costs and carbon footprint.

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