Agent Banking Senior Servicing Specialist at M&T Bank

Buffalo, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Associate's Degree and a minimum of 2 years' relevant work experience, OR in lieu of a degree, a combined minimum of 4 years' higher education and/or work experience, including a minimum of 2 years' relevant work experience
Bachelor's Degree (preferred)
Prior commercial loan experience (preferred)
Prior work experience in Participation and Syndication products and servicing (preferred)
Prior experience in loan accounting and document review (preferred)
Prior experience working with AFS Level 3 or AFS Vision (preferred)

Responsibilities

Provides support to Agent Banking Participation and Syndication through transaction processing inclusive of advances, payments, interest rate rollovers and other necessary transactions to the commercial loans servicing system for the Participation and Syndication portfolio
Completes daily reconciliation of incoming and outgoing cash, monitors exception reports, and updates accounting system as necessary
Completes loan transactions to post payments, advances, payoffs, rate changes, and other maintenance related to all products in the participation bought and participation sold portfolios
Processes manual periodic settlements of interest and unused fee transactions
Balances accrual, billing and general ledger accounts and systems
Sends notifications to participation banks ensuring accuracy against loan activity
Reconciles and clears all outstanding items in related open item general ledger accounts; clears all known system exceptions
Reconciles loan payments and ensures payments agree with lead bank activity; escalates out of balance situations as necessary to the Lead Agent Banking Servicing Specialist and/or Portfolio Liaison
Stays up to date on all current processes and procedures; adapts to changing working environment; works with Lead Servicing Specialist to update procedures as necessary
Performs necessary transactions on acquired and/or converted portfolios to ensure smooth transition from donor portfolios into M&T's portfolio
Understands and adheres to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite; identifies risk-related issues needing escalation to management
Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand
Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Completes other related duties as assigned

Skills

Key technologies and capabilities for this role

Loan ServicingTransaction ProcessingReconciliationGeneral LedgerCommercial LoansParticipation BankingSyndicationInterest SettlementsRisk ManagementRegulatory Compliance

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

What education and experience are required for this role?

An Associate's Degree and a minimum of 2 years' relevant work experience are required, or in lieu of a degree, a combined minimum of 4 years' higher education and/or work experience, including a minimum of 2 years' relevant work experience.

What is the salary range for this position?

This information is not specified in the job description.

Does this role involve any supervisory responsibilities?

No, there are no supervisory or managerial responsibilities for this position.

What experience makes a strong candidate for this role?

Experience in Commercial Loan Syndication is key, along with the ability to handle manual processes for sophisticated lending instruments like M&T Bank's Participation and Syndication portfolio.

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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