Administrative Assistant I (Claims) at Integrated Specialty Coverages, LLC

Carlsbad, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Insurance, InsurtechIndustries

Requirements

High School Diploma or general education degree (GED); or one year of related experience and/or training
Minimum one year of customer service experience required
Experience in the commercial insurance industry is a plus, but not required
Experience using Microsoft Office products
Ability to learn claims software and other necessary tools
Willing to report onsite in Carlsbad 5 days a week

Responsibilities

Set up new claims by taking incoming calls, emails and faxes containing new loss information and input the information and match it with a policy to create an electronic claim file
Set up and code new losses
Track new assignments and closings
Process incoming and outgoing mail and match to existing claim files
Answer inbound phone calls from insureds, claimants, brokers and other constituents and assist in directing them to the appropriate parties or answer any questions
Distribute incoming faxes and voicemails appropriately
Process payments to vendors
Enter new contacts (w-9 processing)
Download and send claim files to attorneys upon request
Basic reporting
Assist adjusters with certified copies of policies, printing and mailing of letters, downloading documents into claim file, sending electronic copies of claim files to third parties

Skills

data entry

claims processing

mail handling

phone support

receptionist duties

Microsoft Office

filing

customer service

administrative support

W-9 processing

Integrated Specialty Coverages, LLC

Insurance program administration using data and AI

About Integrated Specialty Coverages, LLC

Integrated Specialty Coverages (ISC) uses data and technology to improve the insurance process for brokers and carriers by creating and managing tailored insurance programs. They enhance underwriting accuracy and customer experience through data analytics and artificial intelligence, allowing for quick pricing indications. ISC stands out by simplifying the submission process and providing flexible insurance solutions, such as their customizable Homeowners program. Their goal is to deliver the fastest and most efficient service possible in the insurance industry.

Town of Harrison, New YorkHeadquarters

2016Year Founded

VENTURE_UNKNOWNCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Mental Health Support

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Conference Attendance Budget

Wellness Program

Short-term Disability

Employee Discounts

Phone/Internet Stipend

Risks

Integration of acquisitions like Abacus may face cultural and operational challenges.

New Marine Division may initially experience operational inefficiencies.

ISCX platform development could face technical challenges or delays.

Differentiation

ISC uses AI to provide pricing indications in minutes, enhancing efficiency.

The company offers tailored insurance programs, including an exclusive Homeowners program.

ISC's ISCX platform centralizes access for brokers and wholesalers across all business lines.

Upsides

Growing demand for AI-driven underwriting boosts ISC's market position.

Expansion into marine insurance aligns with global trade growth opportunities.

Rising need for personalized insurance products benefits ISC's data analytics capabilities.

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