Administrative Assistant at Brooklyn Investment Group

Orange Park, Florida, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Property Management, Real EstateIndustries

Requirements

Strong customer service skills and a professional, welcoming demeanor
Experience providing administrative support in a property management, real estate, or customer-facing environment (preferred)
Excellent communication, time management, and organizational skills
Ability to multitask and manage competing priorities with attention to detail
Proficiency with Microsoft Office, especially Excel; experience with Propertyware or similar property management systems is a plus
Ability to work effectively both independently and as part of a team
Comfort working in a hybrid work environment, with the ability to work up to four days a week in the office as needed

Responsibilities

Warmly greet walk-in residents, provide professional customer service, and assist with collecting rent payments as needed
Provide comprehensive administrative support for Property Managers, the Maintenance Manager, and the Regional Vice President
Assist Property Managers with submitting and monitoring rental applications in Propertyware, providing timely updates on application status
Conduct daily prospect follow-ups and enter feedback into Rently
Support Move-In orientations while following Bridge Homes policies and guidelines to ensure a positive resident experience
Assist Property Managers with delinquency outreach, including delinquency calls and small-balance follow-ups
Help answer phones, check voicemails, and return resident or prospect calls promptly
Prepare, update, and maintain spreadsheets and reports in Excel, ensuring accuracy and timely completion
Collaborate with the onsite team to support resident satisfaction initiatives and office workflow
Consistently deliver excellent customer service and support compliance with Fair Housing, state, and federal regulations
Perform other duties and special projects as assigned

Skills

Key technologies and capabilities for this role

PropertywareRentlyExcelCustomer ServiceAdministrative SupportRent CollectionRental ApplicationsDelinquency ManagementPhone SupportFair Housing Compliance

Questions & Answers

Common questions about this position

What benefits are offered for this Administrative Assistant position?

The role offers a full insurance benefit suite including Medical, Dental, Vision, Critical Illness, Accident, Short Term Disability, Legal & Identity Theft Insurance, and Pet Insurance, plus company-paid Life Insurance and Long-Term Disability, benefits concierge service, Mental Health & Well-Being services, and a 401(k) with dollar-for-dollar matching up to 6% of pay, fully vested immediately.

Is this Administrative Assistant role remote or in-office?

The position is in a hybrid work environment, with the ability to work up to four days a week in the office as needed.

What skills are required for the Administrative Assistant role?

Key requirements include strong customer service skills, excellent communication, time management, and organizational skills, ability to multitask with attention to detail, and proficiency with Microsoft Office, especially Excel; experience with Propertyware is a plus.

What is the salary for this Administrative Assistant position?

This information is not specified in the job description.

What makes a strong candidate for this Administrative Assistant role?

A strong candidate has experience providing administrative support in property management, real estate, or customer-facing environments, along with the ability to work effectively both independently and as part of a team.

Brooklyn Investment Group

Integrates crypto and equity portfolios for advisors

About Brooklyn Investment Group

Brooklyn connects traditional financial advisors with digital wealth management by offering a platform for customized portfolios that include both cryptocurrency and equity investments. The platform features automated tax loss harvesting to enhance after-tax returns and provides professional risk management guided by an experienced Chief Investment Officer. Brooklyn's leadership team has extensive backgrounds in finance and technology, allowing them to deliver advanced tools and services to financial advisors. The company's goal is to improve investment performance and risk management for its clients.

New York City, New YorkHeadquarters

2016Year Founded

$14.5MTotal Funding

SEEDCompany Stage

Fintech, Financial ServicesIndustries

11-50Employees

Risks

Increased competition from fintech companies could erode Brooklyn's market share.

Cryptocurrency market volatility poses risks to Brooklyn's crypto portfolios.

Regulatory scrutiny on AI-driven services may increase compliance costs for Brooklyn.

Differentiation

Brooklyn integrates crypto and equity portfolios for financial advisors.

The platform offers automated tax loss harvesting to enhance after-tax returns.

Brooklyn's leadership includes experts from top-tier financial institutions.

Upsides

Brooklyn raised $21 million in Series A funding to scale its platform.

The rise of DeFi offers new crypto investment opportunities for Brooklyn.

Increased regulatory clarity around crypto benefits Brooklyn's portfolio offerings.

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