Billing Specialist
Zello- Full Time
- Mid-level (3 to 4 years)
The Accounts Receivable Associate should possess 1-2 years of Accounts Receivable experience, with 1-2 years of experience in SaaS/software preferred. Candidates must have a solid understanding of accounts receivable and financial concepts, and the ability to work and achieve deadlines independently. Knowledge of Zuora Billing, Salesforce CRM, Tesorio, 3rd party billing portals (Ariba, Coupa), and Google Suite (Gmail, Docs, Sheets, etc.) is required.
As an Accounts Receivable Associate, you will diligently collect on your assigned accounts using Tesorio for task management and dunning notices, review accounts on support hold, handle portal customers uploading invoices/portal set ups, and support Zendesk triage for the AR team. You will also support weekly reconciliations of Professional Services Billing, prepare weekly PO/Portal reconciliation reporting and submission of billing in 3rd party billing portals, support AM/PM Zendesk ticket triage for Accounts Receivable Team, handle low-moderate collections, and perform additional duties as assigned, including backing up for posting of cash receipts and report preparation.
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