Minimum 1 year of experience in end-to-end Accounts Payable processes with high-volume transactions in a BPO/Shared Services environment
Bachelor’s Degree
Experience with SAP and ERP payables systems (preferred)
Knowledge of payables process automation and systems solutions (preferred)
Experience handling account reconciliations and settlements (preferred)
Strong knowledge of Accounts Payable processes and problem-solving skills
Solid financial analysis, including reconciliation of AP-related accounts
Proficiency in computer applications, including intermediate Excel skills
Excellent English and German communication skills (verbal and written)
Ability to manage multiple priorities and meet deadlines
Strong interpersonal skills and ability to build relationships in an intercultural environment
High accuracy and strong attention to detail
Strong communication skills to resolve issues and enforce policies
Comfortable interacting with stakeholders at different levels
Responsibilities
Take ownership and resolve complex issues related to invoice processing and matching, approval and coding requests, and payment processing, ensuring compliance with SOPs, policies, and terms
Manage open items, including credit note write-offs, clearing processes, and follow-up on resolution for all assigned accounts
Collaborate with Accounts Payable team members to support open item management
Review and monitor Accounts Payable compliance with company policies and controls to ensure timely and accurate payments
Cooperate with the AP Helpdesk to respond to phone and email inquiries within agreed timelines
Support Invoice Specialists with issue resolution and escalations
Provide assistance to the Vendor Master Team for vendor creation or changes
Support audit requirements for internal and external auditors within agreed timelines and formats
Identify process improvement opportunities and contribute to developing and enforcing policies, procedures, and internal controls
Participate in systems and process improvement projects, as well as change management initiatives
Lead and/or support Accounts Payable operational initiatives
Maintain up-to-date Standard Operating Procedures and process documents