Medical Information and Adverse Event Intake Specialist with Latvian, English and additional language (French, German or Italian) at IQVIA

Riga, Latvia

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceuticals, HealthcareIndustries

Requirements

Life Sciences Degree
Excellent written and verbal skills in Latvian, English and either French, German or Italian (minimum C1)
Willingness and aptitude to learn new skills across Lifecycle Safety service lines
Excellent attention to detail and accuracy maintaining consistently high-quality standards
Excellent organizational skills and time management skills
Ability to establish and maintain effective working relationships with coworkers, managers and clients
Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities

Responsibilities

Provide phone support to health care professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required (does NOT include commercial sales support)
Receive, triage, review and process Lifecycle safety operational data
Perform data entry for tracking and Lifecycle safety databases, coding relevant medical terminology, writing descriptive narratives, generating queries pertinent to the case, performing quality control, assisting with reconciliation, driving case closure, coordinating translations
Receive and document incoming telephone calls or emails from investigative sites or other sources reporting safety data
Build a positive, collaborative team environment with Lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members and operations staff
Establish and maintain effective team project service operations communications
Liaise with Project Manager by proactively identifying issues and proposing solutions
Participate in training across Lifecycle safety process service offerings, participate in working groups as applicable in implementation of new initiatives

Skills

Latvian

English

French

German

Italian

Life Sciences

Medical Terminology Coding

Adverse Event Processing

Data Entry

Quality Control

Case Narratives

Phone Support

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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