Customer Success Manager
LeafLinkSalary not specified
- Full Time
- Entry Level & New Grad
About LeafLink
LeafLink operates as a wholesale platform in the cannabis industry, connecting retailers, brands, and distributors. It provides e-commerce tools that facilitate efficient order management, allowing businesses to send and receive orders seamlessly. The platform features user-friendly dashboards for tracking order status and includes messaging tools to enhance communication among users. LeafLink serves a diverse clientele, offering brands and distributors access to a network of licensed retailers along with order management and reporting tools, while retailers can shop from multiple brands in one place at no cost. With a significant market presence, managing over 52% of US wholesale cannabis and supporting more than 12,000 companies, LeafLink helps businesses manage over $4.5 billion in orders each year. The company's goal is to optimize the cannabis supply chain and provide resources that promote understanding and growth within the industry.
New York City, New YorkHeadquarters
2016Year Founded
$222.8MTotal Funding
SERIES_DCompany Stage
Food & Agriculture, Consumer SoftwareIndustries
201-500Employees
Benefits
Comprehensive health coverage
401k plan
Company equity
Team outings + events
Flexible PTO + holidays
Employee volunteer days
Risks
Integration challenges from Leaf Trade acquisition may disrupt service continuity.
Regulatory scrutiny on Payment on Sell Through could impact financial service offerings.
Dama Financial acquisition exposes LeafLink to increased cannabis banking regulatory risks.
Differentiation
LeafLink connects over 12,000 cannabis businesses with streamlined e-commerce and CRM tools.
The platform manages 52% of US wholesale cannabis, showcasing its industry dominance.
LeafLink offers unique financial solutions, including Payment on Sell Through and integrated banking.
Upsides
Acquisition of Leaf Trade enhances LeafLink's marketplace offerings and technology tools.
Partnership with NYCRA strengthens LeafLink's position in the New York cannabis market.
LeafLink's fintech solutions address cannabis industry's banking challenges, driving growth.
Funding
Total raised$222.75 M
Latest valuation$500.00 M
StageSERIES_D
SERIES D
1/31/2023$100
$500.00 MSERIES C
6/30/2021$40
$200.00 MDEBT
6/30/2020$250
SERIES B
7/31/2019$35
$175.00 MSERIES A
10/31/2017$10
$50.00 MANGEL
10/31/2015$1
$5.00 M