ZA Risk & Fraud Analyst at Sporty Group

Cape Town, Western Cape, South Africa

Sporty Group Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Gambling, Online GamingIndustries

Requirements

  • 2 years experience within the Gambling industry
  • 2 to 3 years experience in fraud prevention, detection, and investigation
  • Problem-solving and analytical experience
  • Strong communication and interpersonal skills
  • Willingness to work in a dynamic, high growth environment and shifts during the week, weekends, and holidays

Responsibilities

  • Investigate and monitor queues with defined rules
  • Monitor various queues and define corrective and preventive actions
  • Ensure all agreed timelines for investigations are met
  • Maintain a customer-centric approach throughout the process lifecycle
  • Monitor the quality of investigations, ensuring strong customer service and root cause analysis
  • Analyse documents (e.g., ID, passports) and identify fabricated documents
  • Engage with stakeholders to improve processes
  • Identify gaps within processes and systems and provide suggestions to mitigate risk
  • Ensure fraud alerts on the back office system are actioned promptly to minimize loss

Skills

Fraud Detection
Fraud Prevention
Risk Monitoring
Document Analysis
ID Verification
Queue Management
Root Cause Analysis
Problem Solving
Stakeholder Engagement
Process Improvement

Sporty Group

Sports app for news, scores, streaming

About Sporty Group

Sporty.com is a sports app designed for sports enthusiasts, offering features such as sports news, live football scores, live streaming, sports odds, and interactive chat. Users can follow, like, share, and watch sports content without any cost or advertisements, creating a seamless experience. The app targets sports fans who want real-time information and community engagement. Unlike competitors, Sporty.com provides free access to its services, aiming to build a large user base that can be monetized through partnerships and sponsorships in the future. The goal of Sporty.com is to enhance the sports viewing experience while fostering a loyal community of sports fans.

Campbell, CaliforniaHeadquarters
2013Year Founded
VENTURE_UNKNOWNCompany Stage
Consumer Software, EntertainmentIndustries
51-200Employees

Benefits

Quarterly Bonus
Flexible Work Hours
Paid Vacation
Annual Company Retreat

Risks

Resource allocation to Sociable Soccer may divert focus from Sporty.com's core offerings.
Technical integration of Sociable Soccer may affect user experience on Sporty.com.
Unified login system poses potential cybersecurity risks if not properly managed.

Differentiation

Sporty.com offers a free, ad-free sports app experience, unlike many competitors.
The app provides interactive features like chats with football legends, enhancing user engagement.
Sporty.com integrates live scores, streaming, and sports news in one seamless platform.

Upsides

Acquisition of Sociable Soccer expands Sporty Group's reach into the gaming sector.
Partnerships with sports organizations enhance content and provide monetization opportunities.
Growing demand for real-time sports information boosts Sporty.com's user base.

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