Workplace Planning Associate - Greenwood Village, CO at Fidelity Investments

Greenwood Village, Colorado, United States

Fidelity Investments Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries

Requirements

  • Outstanding client relationship experience as well as an understanding of a sales process, including calling and working with warm leads
  • Knowledge or experience in sales or the consultative relationship process
  • Demonstrate accountability and a goal-oriented mindset
  • Natural and demonstrated success in asking deeper questions to fully understand the client’s situation
  • Ability and flexibility to work in a “hybrid” work setting, both at home and in office
  • Comfortable with technology and ability to navigate multiple systems simultaneously
  • Aptitude to complete FINRA SIE, Series 7 and Series 66 upon hire

Responsibilities

  • Connect with participants to build effective relationships through calling and engaging warm leads
  • Guide inactive and active 401(k) participants through all their available options while introducing them to services
  • Assist 401(k) participants with general service needs and withdrawal requests in an inbound capacity, providing timely and accurate support
  • Advance to taking consultative inbound calls from 401(k) participants helping them with their retirement and investment needs
  • Learn book-management skills and effectively handle leads while utilizing tools i.e. Salesforce
  • Build rapport and open a conversation with Fidelity participants through profiling and utilizing consultative skills during participant interactions
  • Introduce 401(k) participants to business partners to have appropriate Investment Solutions conversations
  • Set up targeted interactions with participants

Skills

401(k)
retirement planning
investment advice
customer service
outbound calling
inbound calling
relationship building
FINRA licensing
communication

Fidelity Investments

Investment management and financial services provider

About Fidelity Investments

Fidelity Investments offers a range of financial services and tools designed to help individuals manage their investments and stay informed about the markets. Their products include mobile applications and market monitoring tools that provide users with real-time market quotes, news, and trading capabilities. For example, the Fidelity Market Monitor for Glass delivers daily market quotes directly to Google Glass, while the Fidelity app for Windows Phone 8 allows users to access news and trading tools on their mobile devices. Additionally, features like the Watch List Visualization for iPad help users track stock price changes over time using a heatmap. What sets Fidelity apart from its competitors is its focus on integrating new technologies and user-friendly interfaces to enhance the investment experience. The goal of Fidelity Investments is to empower individuals with the information and tools they need to make informed financial decisions.

Boston, MassachusettsHeadquarters
1946Year Founded
$120,238.8MTotal Funding
DEBT_FINANCINGCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance
Mental Health Support
Hybrid Work Options
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Parental Leave
Student Loan Assistance
Tuition Reimbursement

Risks

Loss of key personnel like Gita Bal may impact Fidelity's research capabilities.
Increased competition from Vanguard's new division could draw clients away from Fidelity.
Potential reputational risk from Bitcoin ETF outflows could affect Fidelity's offerings.

Differentiation

Fidelity Labs offers innovative beta products like Market Monitor for Google Glass.
Fidelity's mobile solutions are available on multiple platforms, including Windows Phone and iPad.
Fidelity's Open Limit Order Visualization provides unique insights into order execution proximity.

Upsides

Increased adoption of wearable tech could boost Fidelity's mobile solutions.
Growing interest in Bitcoin ETFs suggests expansion in Fidelity's digital asset offerings.
Rise of AI could benefit Fidelity's data analytics and AI-driven investment strategies.

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