Washington L&I Quality Analyst

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, InsuranceIndustries

Requirements

An Associate's or Bachelor's degree is preferred. Experience in a healthcare and/or insurance setting, along with working with technology-based processes, is preferred. Exceptional communication skills, critical thinking abilities, efficient time management, the capacity to meet deadlines, and computer literacy with typing skills are essential. Remote employees must supply and support their own internet services and maintain an uninterrupted connection.

Responsibilities

The Quality Analyst will manage the medical file review process by reviewing referral completeness and report accuracy to ensure client questions are addressed and department standards are met. Responsibilities include following up with reviewers and clients for clarification, updating clients on referral progress, ensuring reports are grammatically correct and error-free, adhering to the QA checklist, and formatting reports for approval. The role also involves clear communication between customers, reviewers, and the operations team, and confidently discussing peer review content with physicians and clients. Additional duties and special projects may be assigned based on business needs.

Skills

Quality Assurance

Medical Records Review

Client Communication

Report Formatting

Grammar

Spelling

Critical Thinking

Time Management

Blank Street

Specialty coffee shop with efficient service

About Blank Street

Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.

New York City, New YorkHeadquarters

2020Year Founded

$50.6MTotal Funding

EARLY_VCCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Flexible Work Hours

Company Equity

Risks

Rapid expansion may lead to operational inefficiencies and overextension.

Subscription program may not resonate with all customer segments, risking dissatisfaction.

Reliance on outsourced vendors poses risks if supply chain disruptions occur.

Differentiation

Automated espresso machines ensure consistent quality and enhance barista-customer interaction.

Small, cost-effective locations reduce overhead and allow competitive pricing.

Focus on high-quality, clean, and natural products at affordable prices.

Upsides

Rapid expansion into major cities increases brand visibility and market presence.

Subscription model provides steady revenue and enhances customer loyalty.

Partnerships with lifestyle brands boost brand visibility and customer engagement.

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