Responsibilities

The Walmart Customer Service & Data Entry Specialist will be responsible for managing customer interactions, processing orders, maintaining accurate data entry within Walmart Marketplace, responding to inquiries and resolving order issues, providing excellent support via chat, email, and phone, entering, updating, and verifying Walmart orders, ensuring accuracy and timely fulfillment, maintaining stock accuracy, updating inventory levels, and synchronizing data across platforms, processing return requests, coordinating replacements, and handling refund transactions efficiently, ensuring accurate entry of order details, customer information, and financial transactions into Walmart Seller Account, communicating with suppliers and logistics partners to ensure timely deliveries, tracking Walmart account performance, reporting discrepancies, and optimizing workflows, assisting with operations on Amazon, eBay, Shopify, and other eCommerce platforms.