d) Heidelberg at Ace & Tate

Heidelberg, Baden-Wurttemberg, Germany

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, Fashion, EyewearIndustries

Requirements

Deutschkenntnisse auf muttersprachlichem Niveau for seamless communication with customers and team
Passion for people
Sense of style
Drive to provide outstanding service
No prior optics experience required (entry level)

Responsibilities

Create an inviting atmosphere so every customer feels seen and happy to be in the store
Provide clear style advice to help customers find frames that suit them with helpful styling tips
Share knowledge on differences between lenses, coatings, and fits to enable informed customer choices
Pay attention to every detail: polish lenses, adjust frames, and ensure every pair looks perfect and ready to wear
Sell with care: guide customers through options like lens upgrades, coatings, and add-on products so they take exactly what they need

Skills

customer service

style consulting

product knowledge

sales

German native level

Ace & Tate

Designs and sells stylish eyewear products

About Ace & Tate

Ace & Tate designs and sells stylish eyewear, including glasses and sunglasses, for both prescription and non-prescription needs. Their products are available directly to consumers through their website and select physical stores, allowing them to offer premium eyewear at accessible prices, starting from €125 with prescription lenses included. The company maintains a streamlined supply chain and in-house production to keep costs down. Ace & Tate stands out from competitors by focusing on sustainability, offering bio and recycled glasses, and actively working to reduce their environmental impact. Their goal is to provide fashionable, affordable eyewear while engaging customers through exclusive offers and events.

Amsterdam, NetherlandsHeadquarters

2013Year Founded

$15.2MTotal Funding

EARLY_VCCompany Stage

Social Impact, Consumer GoodsIndustries

201-500Employees

Risks

Increased competition from brands like Warby Parker pressures market share and pricing.

Reliance on European and North American markets makes them vulnerable to economic changes.

Sustainability initiatives may increase operational costs, affecting profit margins.

Differentiation

Ace & Tate offers stylish eyewear at accessible prices, starting from €125.

The company emphasizes sustainability with bio and recycled glasses.

Ace & Tate engages customers through exclusive VIP lists for early access to designs.

Upsides

Collaborations with brands like GANNI enhance visibility and attract new customers.

Partnership with RELEX Solutions improves supply chain forecasting and replenishment.

Launch of irritation-free contact lenses meets demand for comfortable eyewear options.

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