Member Support Agent - Part Time
Omada HealthSalary not specified
Part Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, WholesaleIndustries
Requirements
- Must be at least 18 years old for 401(k) eligibility
- Ability to carry out job functions including physical tasks like gathering/returning carts, mopping, sweeping, vacuuming, and maintaining outdoor areas
- Commitment to safety, sanitation, club policies, procedures, and compliance
- Ability to act with honesty, integrity, and a member-focused mindset
- Team-oriented with ability to collaborate, embrace inclusion/diversity, and work with speed/agility
- Friendly and positive attitude
- Understanding of production/financial performance reporting and its business impact
Responsibilities
- Provide members with prompt and courteous service and assistance
- Maintain high standards of safety and sanitation for members and team members
- Maintain cleanliness of all club areas including sales floor, offices, restrooms, outdoor grounds, and parking lot
- Gather and return carts/flatbeds from parking lot to club entrance; ensure carts are well-stocked, in working order, and clean; remove unsuitable carts
- Remove trash/debris from parking lot, cart corrals, and club exterior
- Return new/unused merchandise to sales floor
- Perform maintenance/cleaning duties: wet/dry mopping, sweeping, vacuuming, carpet extracting, washing glass, emptying trash, pulling pallets
- Maintain outdoor grounds including cart corrals, sidewalks, and trash receptacles
- Prioritize maintenance/cleaning responsibilities efficiently across the club
- Operate floor maintenance equipment
- Support GOLD Member Standards (Greet, Anticipate, Appreciate), club standards, and flawless execution
- Resolve/deescalate member concerns and ensure safe/positive environment
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits are offered for this part-time Utility Clerk position?
Benefits include weekly pay, eligibility for free BJ's Inner Circle and Supplemental memberships, generous time off programs like vacation, personal, holiday, sick, bereavement leave, and jury duty, plus benefit plans such as three medical plans, HSA, dental, vision, flexible spending, and a 401(k) with company match (eligibility varies by position and age).
Is this Utility Clerk position remote or on-site?
This is a part-time on-site position involving tasks like gathering carts from the parking lot and maintaining the club entrance.
What skills are needed for the Utility Clerk role?
The role requires the ability to perform general maintenance and cleaning duties, maintain safety and sanitation standards, provide prompt and courteous service, and support club policies and procedures.
What is the company culture like at BJ's Wholesale Club?
BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be authentic, emphasizing flawless execution, accountability, honesty, integrity, inclusion, diversity, teamwork, speed, agility, innovation, and a friendly positive attitude.
What makes a strong candidate for this Utility Clerk position?
Strong candidates demonstrate commitment to safety, sanitation, member service excellence, teamwork, accountability, and upholding GOLD club standards like Greet, Anticipate, Appreciate, while maintaining a clean and organized club environment.
BJ's Wholesale Club
About BJ's Wholesale Club
N/AHeadquarters
N/AYear Founded
N/ACompany Stage