Support Engineer (Remote Contractor, Latin America)
RutterSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Automotive, RetailIndustries
Requirements
- Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality
- Demonstrates knowledge of Point of Sale systems, phone, and in-person selling techniques
- Leverages digital tools, hand held technology and systems for business decisions, services, safety alerts, new product information, product application, and training; adapts to new tools
- Complies with company policies, procedures, and standards of ethics and integrity
- Uses policies, data, and resources to complete work assignments and priorities; collaborates with managers, co-workers, customers, and business partners; identifies priorities, deadlines, and expectations; communicates progress; adapts to change, difficulties, and feedback
Responsibilities
- Collaborates with team members to fulfill sales and service requests; educates other associates on tools, tasks, resources; mentors new technicians; communicates and develops interpersonal skills for safe and efficient customer service
- Utilizes digital tools to plan for and drive sales, improve service experience, and elevate associate engagement; encourages others to use new tools
- Communicates equipment, tools, and supplies needs to TBC Lead; tracks and monitors returns and special orders; operates cash registers; processes transactions; works hands-on in the physical area; maintains accurate inventory, audit, safety, and compliance standards
- Reports TBC complaints, safety hazards, and problems with products, services, and work areas; completes paperwork, logs, and other required documentation; ensures merchandise is packaged, labeled, and stored per company policies
- Identifies member needs; assists members with purchasing decisions; resolves issues and concerns
- Acts as a brand advocate by valuing member's experience in TBC area and modeling high quality service and products; develops, influences, and inspires others in a respectful, supportive, team-oriented style; understands roadblocks and assists in training team members
- Implements related action plans for company policies; uses Open Door Policy; applies policies in business processes
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time or part-time position?
This is a part-time position.
What is the salary or compensation for this role?
The job description mentions competitive pay, but no specific salary range or details are provided.
What key skills are required for the Tire & Battery Technician role?
Key skills include knowledge of safety and compliance protocols, tire and battery industry guidelines, TPMS systems, product specifications, equipment operations, Point of Sale systems, and digital tools for sales and service.
What is the work environment like at Sam's Club for this position?
The role involves collaborative teamwork, providing safe and efficient customer service, mentoring new technicians, and working hands-on in the physical Tire & Battery Center area.
What makes a strong candidate for this Tire & Battery Technician position?
Strong candidates demonstrate expertise in tire and battery services, leverage digital tools, act as team players by mentoring others, and prioritize member service while maintaining safety and compliance standards.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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