Support Engineer (Remote Contractor, Latin America)
RutterSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Automotive, RetailIndustries
Requirements
- Knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality
- Knowledge of Point of Sale systems, phone and in-person selling techniques
- Ability to leverage digital tools, handheld technology, and systems for sales, service, business decisions, safety alerts, product information, and training
- Ability to operate cash registers, process transactions, track returns and special orders, maintain inventory, audit safety and compliance standards
- Ability to communicate equipment/tools/supplies needs, report complaints, safety hazards, product/service issues, complete paperwork/logs/documentation
- Ability to identify member needs, assist with purchasing decisions, resolve issues and concerns
- Ability to collaborate with team members, educate/mentor associates, develop interpersonal skills for customer service
- Ability to be a brand advocate, model high-quality service, influence/inspire team members respectfully and supportively
- Compliance with company policies, procedures, ethics, and integrity standards
- Ability to prioritize tasks, use data/resources, collaborate with managers/coworkers/customers, adapt to change, learn from feedback
Responsibilities
- Collaborate with team members to fulfill sales and service requests, educate associates on tools/tasks/resources, mentor new technicians, communicate for safe/efficient customer service
- Demonstrate expertise in safety/compliance, tire/battery guidelines, service standards, equipment, TPMS, products, POS systems, selling techniques
- Leverage digital tools to plan/drive sales, improve service experience, elevate associate engagement, make immediate business decisions, adapt to new tools, encourage team usage
- Communicate equipment/tools/supplies needs to TBC Lead, track/monitor returns/special orders, operate cash registers/process transactions, maintain physical area/inventory/audit/safety/compliance, report complaints/hazards/product issues, complete paperwork/logs/documentation, ensure proper packaging/labeling/storage, assist members with needs/purchases, resolve issues
- Act as brand advocate valuing member experience, model high-quality service/products, develop/influence/inspire team respectfully/supportively, assist in training, understand/remove roadblocks
- Implement action plans using Open Door Policy, execute business processes/practices with ethics/integrity
- Complete work assignments/priorities using policies/data/resources, collaborate with stakeholders, identify priorities/deadlines/expectations, communicate progress, recommend improvements, adapt to change/feedback
- Embrace differences, create inclusive culture, build team relationships, communicate positively to motivate/influence, mentor/develop others, recognize contributions
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold self/others accountable, support regenerative goals
- Deliver results putting customers/members first
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time or part-time position?
This is a part-time position.
What skills are required for the Tire & Battery Technician role?
Key skills include knowledge of safety and compliance protocols, tire and battery industry guidelines, TPMS (Tire Pressure Monitoring Systems), product specifications, Point of Sale systems, and digital tools for sales and service.
What does the company culture emphasize for this role?
The culture emphasizes collaboration with team members, providing safe and efficient customer service, respecting individual differences in people, cultures, ideas, and experiences, and creating a supportive, team-oriented workplace.
Is there a salary range mentioned for this position?
This information is not specified in the job description.
What makes a strong candidate for this Tire & Battery Technician position?
Strong candidates collaborate effectively, demonstrate expertise in tire/battery services and safety protocols, leverage digital tools, mentor others, and embrace company values like respecting individual differences while delivering high-quality member service.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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