Support Engineer (Remote Contractor, Latin America)
RutterSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Automotive, RetailIndustries
Requirements
- Knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality
- Knowledge of Point of Sale systems, phone and in-person selling techniques
- Ability to leverage digital tools, handheld technology, and systems for sales, service, business decisions, safety alerts, product information, and training
- Ability to operate cash registers, process transactions, track and monitor returns/special orders, maintain accurate inventory, audit safety/compliance standards
- Ability to communicate equipment/tools/supplies needs, report complaints, safety hazards, product/service issues, complete paperwork/logs/documentation
- Ability to ensure merchandise is packaged, labeled, and stored per company policies, identify member needs, assist with purchasing decisions, resolve issues/concerns
- Compliance with company policies, procedures, standards of ethics/integrity, using Open Door Policy
- Ability to collaborate with managers, coworkers, customers/business partners, prioritize tasks/deadlines, communicate progress, adapt to change/feedback
- Interpersonal, communication, mentoring, and team-building skills
- Understanding of Walmart values, culture of belonging, regenerative company goals
Responsibilities
- Collaborate with team members to fulfill sales/service requests, educate associates on tools/tasks/resources, mentor new technicians, develop interpersonal skills for safe/efficient customer service
- Demonstrate expertise in safety/compliance, tire/battery guidelines, service standards, equipment, TPMS, products, POS systems, selling techniques
- Leverage digital tools to plan/drive sales, improve service experience, elevate associate engagement, adapt to new tools, encourage team usage
- Communicate equipment/tools/supplies needs to TBC Lead, track/monitor returns/special orders, operate cash registers/process transactions, work hands-on in physical area, maintain inventory/audit safety/compliance, report complaints/hazards/product issues, complete documentation, ensure proper packaging/labeling/storage, assist members with needs/purchases, resolve issues
- Act as brand advocate, value member experience, model high-quality service/products, influence/inspire team in respectful/supportive manner, assist in training, understand/remove roadblocks
- Implement action plans for policies/procedures/ethics, use Open Door Policy in business processes
- Complete work assignments/priorities using policies/data/resources, identify/recommend improvements, carry out tasks, communicate progress
- Embrace differences, create inclusive workplace, build trusting relationships, communicate positively to motivate/influence, mentor/develop others, recognize contributions
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold self/others accountable, support regenerative goals
- Deliver results putting customers/members first
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time or part-time position?
This is a part-time position.
What is the work arrangement or location policy for this role?
This information is not specified in the job description.
What key skills are required for the Tire & Battery Technician role?
Key skills include knowledge of safety and compliance protocols, tire and battery industry guidelines, TPMS (Tire Pressure Monitoring Systems), service standards, equipment operations, and Point of Sale systems.
What is the company culture like for this position?
The culture emphasizes collaboration with team members, respecting individual differences in people, cultures, ideas, and experiences, creating a supportive and team-oriented workplace where associates feel seen.
What makes a strong candidate for this Tire & Battery Technician role?
Strong candidates collaborate well, demonstrate expertise in tire and battery services including TPMS and safety protocols, leverage digital tools effectively, take ownership of tasks like inventory and customer service, and act as a talent ambassador by mentoring others and modeling high-quality service.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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