Tire Service Advisor
Dealer Inspire$57,782 - $62,920/year
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, AutomotiveIndustries
Requirements
- Knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, and seasonality
- Knowledge of Point of Sale systems, phone and in-person selling techniques
- Ability to leverage digital tools, handheld technology, and systems for sales, service, and business decisions
- Ability to operate cash registers, process transactions, track returns and special orders, maintain inventory, audit safety and compliance, complete paperwork, and ensure proper packaging/labeling/storage
- Ability to communicate equipment/tools/supplies needs, report complaints, hazards, and issues
- Strong interpersonal, communication, and mentoring skills for team collaboration, customer service, and training
- Compliance with company policies, procedures, ethics, and integrity standards
- Ability to prioritize tasks, collaborate with managers/coworkers/customers, adapt to change, and use data/resources effectively
- Commitment to inclusivity, team building, mentoring, integrity, customer service, and continuous learning
Responsibilities
- Collaborate with team members to fulfill sales and service requests, educate associates on tools/tasks/resources, mentor new technicians, and develop interpersonal skills for safe/efficient customer service
- Demonstrate expertise in tire/battery services, safety protocols, equipment, TPMS, products, and selling techniques
- Leverage digital tools to plan/drive sales, improve service experience, elevate associate engagement, make business decisions on services/safety/products/training, and encourage tool adoption
- Communicate needs to TBC Lead, track/monitor returns/special orders, operate cash registers/process transactions, work hands-on in the physical area, maintain accurate inventory/audit safety/compliance, report complaints/hazards/product issues, complete documentation, ensure proper merchandise handling, assist members with purchases, and resolve issues
- Act as a brand advocate, value member experience, model high-quality service/products, influence/inspire team in a respectful/supportive manner, understand roadblocks, and assist in training
- Implement action plans using Open Door Policy, execute business processes/practices in compliance with policies
- Complete work assignments/priorities using policies/data/resources, collaborate with stakeholders, identify priorities/deadlines, communicate progress, recommend improvements, and adapt to change/feedback
- Embrace differences, create inclusive culture, build team relationships, communicate positively to motivate/influence, mentor/develop others, recognize contributions
- Maintain/promote integrity/ethics/compliance, model Walmart values, hold accountable, support regenerative goals, act humbly/honestly/transparently
- Deliver results with customer first, make decisions based on reliable info, balance priorities, consider team/stakeholder impact
- Display curiosity, desire to learn, take calculated risks, demonstrate courage, and strive for excellence
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment opportunity.
What is the work location or remote policy for this role?
This information is not specified in the job description.
What key skills are required for the Tire and Battery Service Advisor role?
Key skills include knowledge of safety and compliance protocols, tire and battery industry guidelines, TPMS (Tire Pressure Monitoring Systems), Point of Sale systems, phone and in-person selling techniques, and leveraging digital tools.
What is the company culture like for this position?
The culture emphasizes collaboration, respect for individuals, embracing differences, creating a sense of belonging, teamwork, building strong relationships, and communicating with positivity to motivate others.
What makes a strong candidate for this Tire and Battery Service Advisor role?
Strong candidates collaborate with teams, demonstrate expertise in tire/battery services and sales, leverage technology effectively, take ownership of operations and inventory, and act as talent ambassadors by modeling high-quality service and inspiring others.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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