[Remote] (US) Process Analyst, PMO at PointClickCare

United States

PointClickCare Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • Proven ability to communicate effectively with senior leaders and develop relationships with executives
  • Experience analyzing existing systems and operational procedures
  • Experience conducting gap and impact analyses
  • Experience collecting and documenting business requirements
  • Experience creating and maintaining process maps
  • Experience coordinating cross-functional project teams
  • Experience facilitating User Acceptance Testing
  • Experience presenting reports
  • Process subject matter expertise

Responsibilities

  • Analyze existing systems and operational procedures across Sales, Success, Professional Services and Support to design strategies for improving business performance that will leverage AI and automations
  • Conduct gap and impact analyses to identify areas of risk and recommend solutions aligned with business needs and best practices
  • Collect and document business requirements for process improvement initiatives, and create/maintain process maps
  • Coordinate cross-functional project teams to deliver on established business goals and facilitate User Acceptance Testing for new solutions
  • Present reports to monitor the effectiveness of updated workflows and act as a process subject matter expert in strategic projects

Skills

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters
2000Year Founded
$220MTotal Funding
GRANTCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential
Comprehensive benefits available from day 1
Midweek mingles with free lunch
Wellness spending account
Retirement savings plan with employer match
Flexible PTO
Hybrid work models
Parental leave
Family planning support
Training & development programs
Corporate discounts program
Summer half-day Fridays
Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.
Real-time lab result integration with Sensiva Health raises data privacy concerns.
California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.
Harmony platform improves patient transitions between acute and post-acute care facilities.
Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.
Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.
Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

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