Minimum of 5 years of relevant experience in Trade Compliance, import/export, and Foreign Trade Zone Regulations
Leadership experience preferred
SAP experience is a plus
Experience working with freight carriers and/or brokers on performance management
Strong interpersonal, teamwork and problem-solving skills
Motivated, self-starter with excellent verbal and written communication skills
Experience in the Pharmaceutical or Animal Health industry is a plus
Knowledge of Dangerous Goods Regulations
Excellent computer skills including extensive knowledge of Microsoft Office and ability to quickly learn Zoetis’s systems
Demonstrated strengths in leadership, operational management, data analysis, supply chain, decision-making, critical-thinking and technical skills pertaining to logistics, negotiating, and conflict resolution
Experience with Lean Six Sigma principles and tools
Demonstrated record of innovation, focus on performance, change management, continuous improvement, and development/implementation of best practices
Track record of understanding and meeting customer and market needs
Demonstrated record of achievement of objectives and proven demonstration and commitment to the Zoetis Core Beliefs
Ability to work in office and manufacturing environments (50% stationary, 50% standing/walking), travel <40 miles/day, potential domestic/international travel up to 10%, and use PPE
Responsibilities
Kalamazoo GMS Site Administrator and Subject Matter Expert for Import/Export, DEA, TTB and State Alcohol Regulations
Responsible for Foreign Trade Zone, Duty Drawback program, Temporary Import Bonds, and Free Trade Agreements
Lead process improvement initiatives by identifying process gaps and facilitating corrective actions
Responsible for coaching, development and performance management of team members
Monitor Customs Brokers performance, identify gaps, and facilitate corrective actions
Resolve inquiries from government agencies such as Customs and Border Protection, and FDA Import Officers
Compose and revise procedures, work instructions, and job aids
Oversee daily activities of Import Specialist
Frequent interactions with suppliers, service providers, and other groups external to the site and/or external to Zoetis
Collaborate with internal customers and enabling groups (ex: Production, Quality, EHS, etc.)
Perform self-audits and inspections
Participate on teams as required such as Safety Team, Kaizen Events, and process improvement teams
Ensure all tasks are performed in accordance with standard operating procedures (SOP’s), safety guidelines, and regulatory standards