Senior Claims Specialist
Integrated Specialty Coverages, LLCSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Requirements
- 2 years minimum of property and casualty handling experience which includes investigation, total loss and negotiation of claims
- Ability to handle claims via on-line claims system
- Must apply for and possess on a timely basis all applicable licenses required by the State to which the individual is assigned
- Must have excellent planning and organization skills
- Time management is essential aspect of Total Loss handling
- Must have excellent written and verbal communication skills. Some positions may require specific bilingual skills
- Must have the ability to deal with conflict in a professional, effective manner
Responsibilities
- Successfully completes courses, classes and programs needed for the further development in the areas of coverage, laws, investigation and industry trends related to the field of Claims/Total Loss Adjusting. A passing average must be maintained on all selected/required courses. Required course work must be completed within a specific time frame. State Licensing must be secured within guidelines for specific states. Formal Performance Evaluations must result in "Meets Expectation" or higher rating. An acceptable level of competencies pertaining to the position must be maintained
- Reviews loss notices to determine the exposure and assures that those exposures have been properly established via the loss system. Exposures are to be recognized and entered within company guidelines for Best Practices
- Ensures that contacts are made with insureds and claimants on the same day, or within 24 hours, that loss assignment is received
- Exhibit effective verbal and written communication; deliver clear, timely messages that are easily understood. Demonstrate an awareness of different communication styles and express appropriate levels of empathy and sensitivity in communications. Anticipate customer needs, communicate decisions, define expectations and fulfill commitments to involved parties. Develop and implement negotiation strategies when communicating settlement related information to insureds, claimants, attorneys, body shop personnel, lien holders, tow companies and other parties
- Handles all claims within the guidelines of the States’ Fair Claims Practices Acts and other Regulations. Will act as specialist in knowledge of Total Loss, Salvage and Title laws of the various states to facilitate legal transfer of title and claim resolution
- Responsible for resolution of all activities on assigned claims identified as potential Total Losses. Review claim details, coverage limits, the estimate and all associated charges to confirm Total Loss Evaluation. Controls associated claims for Rental/Loss of Use as well as any other expenses associated with the assigned feature. Concludes all assigned claims in a timely and cost-effective manner based on company guidelines. Works within established authority level commensurate with experience. Assignments will include owner retained claims, classic and exotic lines, Commercial Auto (including heavy equipment) and fixed property. Assignments will also include claims that have a potential of excess of policy limits and liability features with Comparative Negligence applied to them
Skills
Total Loss Adjusting
Claims Resolution
Coverage Analysis
Estimate Review
Rental Management
State Licensing
Insurance Investigation
Commercial Auto Claims
Comparative Negligence
Owner Retained Claims
Keeper
Digital platform for bookkeeping efficiency
About Keeper
Keeper.app provides a digital platform designed to assist bookkeeping and accounting firms in improving their operational efficiency. The main feature of the platform is a client portal that facilitates better communication between firms and their clients, along with comprehensive reporting packages that help streamline the month-end closing processes. By offering a subscription-based service, Keeper.app generates revenue through monthly or annual fees paid by its clients. What sets Keeper.app apart from its competitors is its strong emphasis on enhancing quality control and process efficiencies, as well as its commitment to exceptional customer service. The company's goal is to onboard more bookkeeping firms to its platform, thereby increasing productivity and simplifying their workflows.
Austin, TexasHeadquarters
2020Year Founded
$126.5KTotal Funding
SEEDCompany Stage
Enterprise Software, FintechIndustries
11-50Employees
