Support Engineer (Remote Contractor, Latin America)
RutterSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Automotive, RetailIndustries
Requirements
- Knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality
- Knowledge of Point of Sale systems, phone, and in-person selling techniques
- Ability to leverage digital tools, hand held technology, and systems for sales, service, business decisions, safety alerts, product information, and training
- Ability to operate cash registers and process transactions
- Ability to maintain accurate inventory, audit, safety, and compliance standards
- Ability to complete paperwork, logs, and other required documentation
- Ability to ensure merchandise is packaged, labeled, and stored in accordance with company policies and procedures
- Strong interpersonal, communication, and customer service skills
- Ability to collaborate with team members, educate and mentor associates, and develop team-oriented skills
- Compliance with company policies, procedures, standards of ethics, and integrity
Responsibilities
- Collaborate with team members to fulfill sales and service requests
- Educate other associates on tools, tasks, resources, and mentor new technicians
- Communicate and develop interpersonal skills for providing safe and efficient customer service
- Demonstrate expertise in tire/battery services, safety protocols, equipment, and products
- Leverage digital tools to plan and drive sales, improve service experience, and elevate associate engagement
- Utilize technology for immediate business decisions related to services, safety, products, and training
- Adapt to new tools and encourage others to use them
- Communicate equipment, tools, and supplies needs to TBC Lead
- Track and monitor returns and special orders
- Work hands-on in the physical area
- Report TBC complaints, safety hazards, and problems with products, services, and work areas
- Identify member needs, assist with purchasing decisions, and resolve issues and concerns
- Be a brand advocate, model high quality service, and inspire team members
- Complete work assignments and priorities using policies, data, and resources
- Collaborate with managers, co-workers, customers, and business partners
- Identify priorities, deadlines, expectations, and communicate progress
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time or part-time position?
This is a part-time position.
What is the pay like for this Tire & Battery Technician role?
Sam's Club offers competitive pay for this position.
What skills are required for the Tire & Battery Technician role?
Key skills include knowledge of safety and compliance protocols, tire and battery industry guidelines, TPMS systems, product specifications, equipment operations, and point of sale systems, along with strong customer service and team collaboration abilities.
What is the team environment like at Sam's Club for this role?
The role emphasizes collaboration with team members, mentoring new technicians, developing interpersonal skills, and working in a respectful, supportive, and team-oriented style.
What makes a strong candidate for this Tire & Battery Technician position?
Strong candidates demonstrate expertise in tire and battery services, leverage digital tools effectively, take ownership of inventory and compliance, and act as a talent ambassador by modeling high-quality service and supporting team members.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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