[Remote] Testing Program Liaison at Fullscript

Canada

Fullscript Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Supplement IndustryIndustries

Requirements

  • Technically savvy
  • Scientifically-minded
  • Experience with lab science
  • Knowledge of regulatory standards (GMP, etc.)
  • Experience with data interpretation
  • Strong communication skills (written and verbal)
  • Ability to collaborate cross-functionally
  • Experience with program management
  • Understanding of supplement quality and testing
  • Knowledge of HPLC, GC-MS, ICP-MS, microbiological assays (preferred)

Responsibilities

  • Own the end-to-end execution and evolution of the clinician-led supplement testing program
  • Identify high-risk or high-value supplement SKUs
  • Develop and maintain testing standards, methodologies, and assay protocols
  • Collaborate with QA, Medical Innovation, and Merchandising teams to resolve out-of-specification results
  • Partner with Engineering, Catalog, and Product teams to integrate test results into the Fullscript platform
  • Liaise with vendors, manufacturers, and labs to align on test methods and reporting specifications
  • Analyze Certificates of Analysis (CoAs) to extract potency and purity data
  • Develop internal documentation and educational assets for practitioners
  • Create practitioner-facing materials (slide decks, handouts, FAQs, 'Fullscript Academy' content)
  • Partner with Marketing, Sales, and Customer Success to craft data-driven messaging
  • Keep assay methodologies and lab partnerships up to date with emerging science and regulatory changes
  • Contribute to process optimization, data accuracy, and content workflows
  • Provide expert input on new ingredients, contaminants, and testing trends
  • Manage annual testing cycle including sample logistics, lab coordination, and data review

Skills

Supplement Testing
Lab Coordination
Data Interpretation
Regulatory Standards
Scientific Method
Program Strategy
Assay Protocols
HPLC
GC-MS
ICP-MS
Microbiological Assays
QA
Medical Innovation
Merchandising

Fullscript

Platform for managing supplement plans

About Fullscript

Fullscript provides a platform for healthcare practitioners to create and manage supplement plans for their patients. The platform simplifies the workflow for health professionals, allowing them to personalize treatment plans with custom protocols and features. It serves over 70,000 practitioners, including doctors and nutritionists, and operates in a two-sided market by selling high-quality supplements directly to patients or in-office, with prices set by the practitioners. Fullscript also offers educational resources to help patients adhere to their supplement plans, including infographics, handouts, and an award-winning blog covering various wellness topics. The company's goal is to improve patient outcomes and make wellness more affordable through better support and resources for both practitioners and patients.

Ottawa, CanadaHeadquarters
2011Year Founded
$265.7MTotal Funding
LATE_VCCompany Stage
Education, Healthcare, Consumer GoodsIndustries
501-1,000Employees

Benefits

Flexible Paid Time Off
Stock Options
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Remote Work Options
Wellness Program
Training Budget

Risks

Integration challenges with Rupa Health could lead to operational inefficiencies.
Regulatory scrutiny may arise from handling genetic data with 3X4 Genetics.
Recent executive changes could cause strategic misalignments during transitions.

Differentiation

Fullscript offers a seamless blend of virtual dispensing and in-office sales.
The platform supports over 70,000 practitioners with personalized treatment plans.
Fullscript's educational resources enhance patient adherence and promote wellness.

Upsides

The acquisition of Rupa Health expands Fullscript's comprehensive care platform.
Partnership with 3X4 Genetics enhances personalized supplement recommendations.
Growing demand for telehealth boosts Fullscript's digital health platform.

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