Test Operator at ChowBus

Chicago, Illinois, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Food Tech, LogisticsIndustries

Requirements

0-3 years of operational or warehouse experience
Bilingual proficiency in English and Mandarin preferred
Bachelor’s degree in a relevant field preferred
Basic knowledge of Windows/iOS operating systems, including navigating software applications, software installations, software application configuring, pre-setting, and troubleshooting minor technical issues
Experience with hardware testing, including troubleshooting, diagnostics, and performance evaluation of electronic or computer components
Must be physically present on-site during designated work hours and maintain consistent and reliable attendance
Must be able to multitask
Strong organizational and project management skills
Ability to manage time and prioritize effectively
Ability to communicate clearly with different stakeholders
Ability to learn technical aspects of POS related hardware and software
Ability to sit and work in front of a computer
Ability to walk and stand throughout the day for prolonged periods
Ability to lift, move, and carry equipment weighing up to 50 lbs

Responsibilities

Operates devices to test functioning of parts or whole units
Runs software programs to test device functionality
Tests components or circuits of faulty equipment to locate defects, using special diagnostic software programs
Tests repaired systems of the devices to ensure that they are in working order
Compares findings with the customers reported problem and advice of failures found
Returns unit back to the vendor for repair if unit fails test
May install and configure repaired equipment, including operating software or peripheral equipment
QC returned equipment to evaluate if equipment can be repurposed
Other duties as assigned by supervisor and manager, such as overseeing shipments process from receiving, tagging inventory, managing inventory levels and shipping equipment out to other cities

Skills

Key technologies and capabilities for this role

hardware testingtroubleshootingdiagnosticsWindows OSiOSsoftware installationsoftware configurationinventory managementQCdevice testing

Questions & Answers

Common questions about this position

What benefits does Chowbus offer for this Test Operator role?

Chowbus offers medical, dental, and vision insurance, 401(k), 100% employer-paid Short-Term Disability (STD), and 100% employer-paid Life Insurance with an option for additional employee-paid Life Insurance.

Is this Test Operator position remote or on-site?

This is an on-site position requiring regular, in-person attendance at the Chowbus warehouse designated location, with the ability to be physically present during designated work hours.

What skills and experience are required for the Test Operator role?

Required skills include 0-3 years of operational or warehouse experience, basic knowledge of Windows/iOS operating systems for troubleshooting and software tasks, experience with hardware testing including diagnostics, strong organizational and project management skills, and the ability to multitask, prioritize, and communicate clearly.

What is the salary for the Test Operator position?

This information is not specified in the job description.

What makes a strong candidate for the Test Operator role at Chowbus?

Strong candidates will have bilingual proficiency in English and Mandarin, a Bachelor’s degree in a relevant field, hands-on experience with hardware testing and software troubleshooting, plus excellent multitasking, organizational, and communication skills to coordinate across 20+ cities.

ChowBus

Food delivery service for authentic Asian cuisine

About ChowBus

ChowBus focuses on delivering high-quality, authentic Asian cuisine through a mobile app that allows customers to order from multiple restaurants in a single transaction without extra fees. This feature enables users to enjoy a variety of dishes in one meal, enhancing their dining experience. ChowBus carefully selects each restaurant and dish to ensure quality and authenticity, which distinguishes it from other food delivery services. The company generates revenue through delivery fees, service charges, and commissions from partner restaurants. By providing a user-friendly app and offering discounts on pickup orders, ChowBus attracts a loyal customer base that values convenience and quality. The goal of ChowBus is to empower local independent restaurants and stores by giving them a platform to reach more customers while promoting authentic Asian dining.

Chicago, IllinoisHeadquarters

2016Year Founded

$120.2MTotal Funding

LATE_VCCompany Stage

Food & Agriculture, Consumer Software, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Parental Leave

Hybrid Work Options

Employee Assistance Program (EAP)

401(k) Retirement Plan

401(k) Company Match

Paid Holidays

Birthday off

Short-Term Disability

Accidental Death and Dismemberment (AD&D) Insurance

Fuel reimbursement

Risks

Fantuan's acquisition of Chowbus' delivery business increases competition.

Integration with Fantuan may challenge Chowbus' service quality maintenance.

Aggressive expansion could stretch resources, impacting service quality.

Differentiation

Chowbus offers multi-restaurant orders without additional fees, enhancing dining experiences.

The company handpicks restaurants and dishes, ensuring quality and authenticity.

Chowbus focuses on authentic Asian cuisine, setting it apart in the food delivery market.

Upsides

Chowbus raised $15.2M to expand and accelerate product development.

Increased demand for contactless delivery aligns with Chowbus' service model.

Chowbus can leverage AI to enhance app recommendations and customer satisfaction.

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