Telugu Localization Expert (Science)
Khan AcademySalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Localization, Translation, Language ServicesIndustries
Requirements
- Experienced linguist with extensive translation experience
Responsibilities
- Coordinates the team of linguists: participates in recruitment, training, work assignment, and performance management of the assigned team of linguists
- Monitors achievement of KPIs for self and assigned team
- Identifies training needs for translation teams; creates, maintains, and delivers the training program
- Coaches and mentors linguists
- Reviews translations and gives feedback to the linguists; communicates feedback received from 3rd party reviewers and client
- Supports linguists in understanding corrections including in the arbitration process
- Supports linguists in asking any questions during production and escalates to Welocalize as needed
- Acts as liaison for terminology, style issues, product features & questions for assigned accounts; responds to translators’ queries
- Determines root causes of issues and implements actions for improvement
- Supports the onboarding of new teams (when applicable)
- Identifies and highlights workload or workflow issues and provides solutions to the Welocalize team
- Supports Welocalize initiatives, such as internship and Transforming Talent programs
- Supports their own team in working with the Quality Department to monitor the overall linguistic quality and quality planning for the designated accounts
- Helps define and execute on quality expectations per language for the accounts in their remit
- Supports the Quality Department in performing RCAs and designing corrective actions in case of client escalations
- Ensures language level quality oversight by KPI tracking and status reporting
- Identifies products, contents that might be a challenge, as well as linguists that might be underperforming, and makes recommendations to reallocate products, contents, etc.; communicates translation team assignment preferences to PM team and flags to Quality if linguists need to be replaced
- As a Language Lead for their assigned accounts, joins calls with client linguistic teams to discuss quality and strategy (including corrections, requirements, clarify any misunderstandings/unclear corrections or requirements) and takes the lead on linguistic issues discussed
- Documents meetings with the client and follows up with linguists to make sure everybody is aligned
- Makes sure the client feedback is implemented
- Performs direct reviews with SMEs, where applicable
- Performs translation and review tasks as required
- Creates and maintains linguistic assets, translation memories, and client facing documentation for assigned accounts
- Communicates asset updates to the linguistic team
- Reviews and evaluates test translations of potential candidates
- Performs LQAs as requested
- Participates in the arbitration process
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What are the main responsibilities of the Telugu Language Lead?
The role involves coordinating a team of linguists including recruitment, training, work assignment, performance management, monitoring KPIs, coaching, reviewing translations, and acting as a liaison for terminology and queries. It also includes quality management planning, execution, supporting onboarding, and identifying workflow improvements.
What skills or experience are required for this position?
Candidates need people management skills for recruitment, training, performance management, and coaching linguists, along with expertise in quality management, KPI monitoring, translation review, feedback communication, and problem-solving for workflow and linguistic issues.
Is this a remote position or does it require office work?
This information is not specified in the job description.
What is the salary or compensation for the Telugu Language Lead role?
This information is not specified in the job description.
What makes a strong candidate for this Language Lead position?
Strong candidates will have proven people management experience in leading linguist teams, skills in training, performance management, quality oversight, and the ability to handle translation reviews, KPI tracking, and workflow improvements.
Welocalize
Provides AI-driven content localization services
About Welocalize
Welocalize assists businesses in enhancing customer engagement by providing localized content that meets the cultural and linguistic needs of different regions. Their AI-enabled Service Delivery Platform, OPAL, streamlines the translation and approval processes, allowing companies to reduce costs and improve efficiency. Unlike competitors, Welocalize leverages AI and automation to deliver services more effectively, resulting in better business outcomes for clients. The company's goal is to empower businesses to connect with international customers through advanced localization solutions.
New York City, New YorkHeadquarters
1997Year Founded
$33.1MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees