Téléconseiller·ère en énergie BtoC at Octopus Energy

Lille, Hauts-de-France, France

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, Renewable EnergyIndustries

Requirements

Expériences en vente, même petites (stages et alternances compris), avec les bons réflexes pour convaincre un client de souscrire
Orienté·e client, avec un fort souci du détail
Excellentes compétences verbales et écrites pour interagir avec clients potentiels, conseillers·ères, partenaires, et résilience face à des réclamations
Plein·e d’énergie, d’enthousiasme et de bonne humeur
Maîtrise des logiciels de bureautique (Suite Google, Slack, Notion…)
Disponible pour travailler certains samedis
Connaissance du secteur de l’énergie (un plus)
Appétence pour le milieu de l’énergie et conviction en la transition énergétique

Responsibilities

Prendre en charge les appels entrants (Inbound) : répondre aux appels de clients potentiels intéressés, les guider dans leur parcours de souscription et conclure les ventes
Suivre régulièrement les prospects pour maintenir leur intérêt, répondre à leurs questions et conclure des ventes
Réaliser des appels sortants (Outbound) : lancer des campagnes de relances de prospects (paniers abandonnés, campagnes click to call, click to chat)
Effectuer les appels de vérification des ventes / appels de bienvenue
Procéder aux appels « client mystère » auprès des partenaires

Skills

Inbound Sales

Outbound Calls

Prospect Follow-up

Sales Closing

Customer Service

French Language

Energy Sales

Octopus Energy

Provides affordable green energy solutions

About Octopus Energy

Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.

London, United KingdomHeadquarters

2016Year Founded

$2,476.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Automotive & Transportation, EnergyIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Company Match

Parental Leave

Flexible Work Hours

Company Equity

OE Group Share Scheme

Risks

Increased competition in renewable energy may impact market share.

Rapid international expansion exposes Octopus to geopolitical risks.

£3 billion repayment to UK government could strain financial resources.

Differentiation

Octopus Energy's Kraken platform optimizes energy usage for zero-bill homes.

The company leads in electric aircraft charging with AeroVolt collaboration.

Octopus Energy's global reach includes partnerships in Brazil and Japan.

Upsides

'Zero Bills' initiative could revolutionize sustainable living in the UK.

Partnership with Energisa opens South American renewable energy market.

Investment in Ocergy enhances offshore wind capabilities globally.

Land your dream remote job 3x faster with AI

Try Jobo Free