TechOps Admin, Nashville at Offchain Labs

Nashville, Tennessee, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Blockchain, Cryptocurrency, TechnologyIndustries

Requirements

Proven experience as an IT Systems Administrator or similar role
Strong understanding of networking principles and technologies (TCP/IP, DNS, DHCP)

Responsibilities

Provide timely and effective technical support to employees across all departments and locations
Work inside of our Nashville datacenter to deploy and manage hardware
Troubleshoot and resolve hardware, software, and networking issues
Onboard new employees, setting up accounts and devices
Assist with IT-related training and documentation
Identity and Access Management
Manage and maintain our identity provider (Okta or similar) and access control systems
Administer user accounts and permissions in SaaS solutions like MS-365, Google Workspace, and/or AWS
Ensure compliance with security policies and best practices
Manage our small office network, including fiber connections, routers, switches, and wireless access points
Monitor network performance and troubleshoot connectivity issues
Install and maintain conferencing equipment
Manage network drops and cabling
Manage and administer a diverse range of devices, including macOS, ChromeOS, iOS, and Android devices
Implement and maintain MDM solutions (Jamf or similar) for device management and security
Ensure operating systems and software are up to date
Monitor and respond to security events and incidents
Implement security measures to protect company data and systems
Stay informed about security threats and vulnerabilities
Assist with the selection and procurement of IT hardware and software
Manage the lifecycle of IT equipment, including disposal and replacement

Skills

Key technologies and capabilities for this role

TechOpsSystem AdministrationBlockchainEthereumArbitrumLinuxCloud InfrastructureMonitoringTroubleshootingDevOps

Questions & Answers

Common questions about this position

Is this position remote or office-based?

This position will be based out of our Nashville office and will require hands-on work with physical devices and systems.

What are the main responsibilities of the TechOps Admin role?

Responsibilities include providing technical support to employees, working in the Nashville datacenter to deploy and manage hardware, troubleshooting issues, onboarding new employees, and managing identity and access systems like Okta.

What skills or experience are required for this IT Systems Administrator position?

The role requires skills in technical support, hardware deployment and management, troubleshooting hardware/software/networking issues, employee onboarding, and identity/access management with tools like Okta, MS-365, Google Workspace, or AWS.

What is the company culture like at Offchain Labs?

The team consists of thinkers and doers who embrace new challenges, seek innovative solutions, and are energized by solving unprecedented problems in blockchain scalability while believing in decentralized systems for a more equitable future.

What makes a strong candidate for this TechOps Admin role?

A strong candidate is highly motivated, capable in IT systems administration, experienced with hands-on hardware work, technical support across departments, datacenter management, troubleshooting, onboarding, and identity/access management tools.

Offchain Labs

Develops scaling solutions for Ethereum blockchain

About Offchain Labs

Offchain Labs develops scaling solutions for the Ethereum blockchain, with its main product being Arbitrum. Arbitrum enhances Ethereum's performance by making transactions faster and cheaper, which is important during times of high network activity. The technology uses rollup technology to combine multiple transactions before sending them to the Ethereum blockchain, reducing congestion and costs. Offchain Labs serves a variety of clients, including developers and businesses in the blockchain and cryptocurrency sectors, and generates revenue through transaction fees and premium services. The company's goal is to make Ethereum more efficient and accessible for all users.

Princeton, New JerseyHeadquarters

2018Year Founded

$139.8MTotal Funding

SERIES_BCompany Stage

Fintech, Crypto & Web3Industries

51-200Employees

Benefits

Remote Work Options

Conference Attendance Budget

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Home Office Stipend

Risks

Competition from Layer 2 solutions like Optimism and zkSync is intensifying.

Regulatory scrutiny on blockchain projects could impact Arbitrum's operations.

Cryptocurrency market volatility may affect Arbitrum's adoption and usage.

Differentiation

Offchain Labs' Arbitrum offers faster, cheaper Ethereum transactions using rollup technology.

Arbitrum's integration with Lotte Caliverse showcases its capability in blockchain-based entertainment.

Arbitrum Stylus supports multi-language DApp development, enhancing developer flexibility.

Upsides

Growing demand for Layer 2 solutions boosts Arbitrum's adoption amid high Ethereum gas fees.

Partnership with Lotte Group expands Arbitrum's reach in the entertainment industry.

Launch of 15-minute withdrawals enhances user experience on Arbitrum Orbit chains.

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