Technology Support Engineer at Accenture

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Minimum 3 years of experience (7-10 years preferred in Autosys Scheduler & Administration)
Autosys Administration (must have)
Strong knowledge of Autosys job scheduling and batch processing concepts
Experience with Autosys utilities (autouxlog, autorep, jil, sendevent)
Ability to write and debug shell scripts or batch scripts for job automation (Shell Scripting good to have)
Familiarity with Unix/Linux operating systems and basic commands
Good understanding of job dependencies, calendar schedules, and time zones
Strong troubleshooting and problem-solving skills
Experience with change management and production support processes
Effective communication skills to coordinate with technical and business teams
15 years full time education
Exposure to scripting languages like Python, Perl, or PowerShell (Python listed in job requirements)
Understanding of ETL processes, file transfer, cloud, and integration with job scheduling (good to have)
Knowledge of ITIL processes and IT operations (good to have)
Certifications in Autosys or related scheduling tools (optional)
Experience with other scheduling tools or monitoring tools (optional but preferred)

Responsibilities

Resolve incidents and problems across multiple business system components and ensure operational stability
Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting
Collaborate with vendors and help service management teams with issue analysis and resolution
Develop, configure, and manage Autosys job schedules according to business requirements
Create, modify, and troubleshoot Autosys job definitions (Box jobs, Command jobs, File watcher jobs, etc.)
Monitor job executions, identify issues, and proactively resolve job failures to minimize downtime
Coordinate with application teams and stakeholders to understand job dependencies and scheduling needs
Maintain job documentation, including job flows, dependencies, and schedules
Implement job automation and optimization to improve batch processing efficiency
Ensure compliance with change management and audit requirements
Collaborate with cross-functional teams for job deployment and environment management
Provide support during production incidents and participate in root cause analysis
Assist in capacity planning and performance tuning of batch jobs
Act as the ongoing interface between the client and the system or application, defining client issues and designing resolutions based on deep product knowledge

Skills

Autosys Administration

Autosys Scheduler

Autosys Jobs

Batch Scheduling

Job Monitoring

Troubleshooting

Incident Resolution

RFC

Knowledge Base

Vendor Collaboration

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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