Customer Success Manager, Bilingual (Spanish or Portuguese)
Keeper SecurityFull Time
Junior (1 to 2 years)
São Paulo, State of São Paulo, Brazil
Key technologies and capabilities for this role
Common questions about this position
This is a remote position as Veeva is a Work Anywhere company that supports flexibility to work from home or in the office.
Requirements include 1+ year relevant experience in a customer service role, effective communication, organizational, and time management skills, professional telephone manner, competence in standard computer packages like Word, Excel, and PowerPoint, and excellent verbal and written communication skills in Portuguese, Spanish, and English.
Veeva has an excellent corporate culture grounded in its values: Do the Right Thing, Customer Success, Employee Success, and Speed, and it is a public benefit corporation committed to balancing interests of customers, employees, society, and investors.
Veeva provides allocations for continuous learning & development and private health insurance.
A strong candidate has 1+ year of customer service experience, trilingual proficiency in English, Portuguese, and Spanish, effective communication and organizational skills, and the drive to provide excellent customer experiences while working with software.
Quality and regulatory software solutions provider
Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.