Technical Account Executive (Singapore-based)

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Compensation: Please check our compensation calculator.

PostHog is equipping every developer to build successful products by providing a suite of products for analyzing, testing, observing, and deploying new features. Originally an open-source project from Y Combinator's W20 cohort, PostHog has seen over 100,000 companies install the platform. The company has achieved significant success with paid upgrades, secured substantial funding from top investors, and experiences strong product-led growth, with 97% driven by word-of-mouth. PostHog is growing rapidly yet sustainably, maintaining focus on product excellence, hiring exceptional team members, and achieving impressive growth.

Requirements

• Technical Proficiency: Must be technically adept enough to assist customers effectively, solving real problems without requiring assistance from a sales engineer.
• Customer Focus: Excellent ability to identify and prioritize inbound customers who align with the Ideal Customer Profile (ICP), ensuring focus on high-potential leads.

Responsibilities

• Assist customers in resolving their challenges.
• Concentrate efforts on inbound customers who fit the company's ICP.
• Act as an expert resource, minimizing reliance on sales engineers for solutions.

Application Instructions

• Learn more about our interview process.
• Review our hiring philosophy and approach to Diversity & Inclusion.

Company Information

• Company: PostHog
• Team: Sales & Customer Success
• Manager: Simon Fisher
• Location: Fully remote and globally distributed (GMT+8)
• Current Status: $20m Annual Recurring Revenue (ARR), 10% monthly revenue growth.
• Core Values:
  • Open Source: Building a large community around a free-for-life product is central to PostHog's strategy.
  • Transparency: Commitment to sharing information openly.
  • Autonomous Work & Maximizing Impact: Team members independently select tasks based on their potential impact on customers.
  • Solving Big Problems: Emphasis on rapid action, innovation, and iteration.