7-Eleven

Team Member - Newstead - QLD

Brisbane, Queensland, Australia

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Candidates should possess a passion for Slurpees and sustainable coffee, preferred experience in a fast-paced, customer-focused role, a positive and resilient attitude, and strong communication and customer engagement skills, along with the ability to work confidently independently and as part of a team.

Responsibilities

The Team Member will delight customers with service and store standards, contribute to a safe and positive store environment, grow their capabilities in a collaborative setting, and operate the store in a 24/7 environment, requiring morning, afternoon, and overnight availability.

Skills

Customer Engagement

Communication

Team Collaboration

Customer Service

Problem-Solving

7-Eleven

Convenience store offering food, beverages, and fuel

About 7-Eleven

7-Eleven operates a chain of convenience stores that offer a variety of products such as food, snacks, beverages, and gasoline. Customers can quickly purchase essential items, making it a go-to spot for daily commuters and those looking for late-night snacks. The stores generate revenue through in-store sales, fuel sales, and a growing delivery service that brings snacks and drinks to customers' homes. A key feature of 7-Eleven is its loyalty program, which provides customers with exclusive deals, bonus points, and fuel rewards. The company also collaborates with brands for promotional events and giveaways, enhancing customer engagement. By continuously introducing new products and services, 7-Eleven aims to meet the changing needs of its customers.

Key Metrics

N/AHeadquarters

N/AYear Founded

N/ACompany Stage

Consumer Software, Consumer GoodsIndustries

Benefits

Flexible Work Hours

Paid Vacation

Group Retirement Savings Plan

Employee Assistance Program

Educational Reimbursement Program

Risks

Closure of 450 stores indicates financial strain and potential market share loss.

Significant investment in Gulp Radio expansion may strain financial resources.

Limited-time menu items may not offset financial challenges from store closures.

Differentiation

7-Eleven offers a unique loyalty program with exclusive deals and fuel rewards.

The company partners with brands like King Ice for promotional events and giveaways.

7-Eleven's Gulp Radio expansion enhances in-store customer experience across thousands of locations.

Upsides

7-Eleven's collaboration with Comdata enhances fuel savings for fleet customers.

The introduction of healthier snack options caters to wellness-oriented consumer trends.

AI-driven inventory management optimizes stock levels, reducing waste and costs.

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