Team Lead, Licensing at Assured

Chennai, Tamil Nadu, India

Assured Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

  • Any graduate or post-graduate degree
  • Minimum 3 years of experience in U.S. Healthcare system, provider and facility Licensing
  • At least 2 years of experience in a supervisory or leadership role
  • Knowledge of Physician, Nursing, and other licensing processes
  • Familiarity with State, Federal, and other regulatory requirements
  • Strong organizational, communication, and problem-solving skills
  • Knowledge of Microsoft Office and Google applications (Google Doc, Spreadsheets, Forms, Calendar)
  • A strong track record of juggling multiple initiatives and clear ability to prioritize the most important things

Responsibilities

  • Supervise and manage the Licensing team, including hiring, training, performance evaluations, and scheduling
  • Act as the direct manager for a team responsible for hitting daily and weekly targets, driving improved performance in file processing as volume grows
  • Focus on the growth paths and success of direct reports (Operations Associates), emphasizing individual and team metrics
  • Hold weekly 1:1 meetings with Operations Associates to review file quality, throughput, blockers, ideas for improvement, and professional development; coach lower and middle performers
  • During company performance reviews, coordinate with leadership to determine performance ratings and deliver performance review conversations for team members
  • Host daily standups to cover previous day’s performance and current day’s plan; conduct weekly performance reviews with the team
  • Ensure timely and accurate Licensing and Renewals of healthcare providers
  • Maintain and update the Licensing database and provider files
  • Monitor compliance with regulatory requirements and accreditation standards (e.g., State Boards, DEA)
  • Develop and implement Licensing policies and procedures
  • Serve as a resource and point of contact for Licensing-related inquiries
  • Prepare reports and present Licensing metrics to management
  • Collaborate with other departments, such as Human Resources and Compliance, on Licensing matters
  • Stay current on industry trends and changes in Licensing regulations
  • Onboard new hires, educate and support new team members during training, and participate in hiring new Licensing Associates

Skills

Team Management
Regulatory Compliance
Healthcare Licensing
Database Management
Performance Metrics
Employee Coaching
Hiring
Training
Performance Evaluations
Standups
1:1 Meetings
DEA Compliance
State Board Regulations

Assured

Digital solutions for insurance claims processing

About Assured

Assured.Claims provides digital solutions specifically for Property and Casualty (P&C) insurance carriers, focusing on enhancing the claims process. Their platform allows insurers to manage claims digitally, utilizing a combination of artificial intelligence and human interaction to facilitate effective communication with all parties involved. A key feature of their service is the First Notice of Loss (FNOL) web app, which helps insurers collect structured data at the beginning of a claim, leading to improved customer experiences and faster claim resolutions. Assured.Claims differentiates itself by offering a white-label solution, enabling insurers to implement their technology under their own brand without needing to develop it themselves. The company's goal is to streamline the claims process for insurers, ultimately improving efficiency and accuracy in claims handling.

Palo Alto, CaliforniaHeadquarters
2019Year Founded
$4.3MTotal Funding
SEEDCompany Stage
Fintech, AI & Machine LearningIndustries
51-200Employees

Benefits

Competitive salary & equity packages
Medical, dental, & vision
Life Insurance
PTO (Uncapped vacation days & paid holidays)
Family Leave
401(k) contribution
Commuter Benefits (Tax-advantaged commuter benefits account)
Health & Dependent Care FSAs (Pre-tax flexible spending accounts for out-of-pocket expenses)

Risks

Rising competition from new insurtech startups could erode Assured.Claims' market share.
Regulatory scrutiny on AI claims processing may increase compliance costs.
Data privacy concerns could lead to reputational damage for Assured.Claims.

Differentiation

Assured.Claims offers a unique FNOL web app for structured data collection.
The company provides a white-label solution for insurers to brand their own technology.
Assured.Claims combines AI and human interaction for empathetic claims communication.

Upsides

Increased AI adoption enhances claims process with 24/7 support and reduced response times.
IoT integration allows real-time data collection, improving claims accuracy.
Remote work trends drive demand for digital claims solutions, boosting Assured.Claims' market.

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