Team Lead, Licensing at Assured

Chennai, Tamil Nadu, India

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Any graduate or post-graduate degree
Minimum 3 years of experience in U.S. Healthcare system, provider and facility Licensing
At least 2 years of experience in a supervisory or leadership role
Knowledge of Physician, Nursing, and other licensing processes
Familiarity with State, Federal, and other regulatory requirements
Strong organizational, communication, and problem-solving skills
Knowledge of Microsoft Office and Google applications (Google Doc, Spreadsheets, Forms, Calendar)
A strong track record of juggling multiple initiatives and clear ability to prioritize the most important things

Responsibilities

Supervise and manage the Licensing team, including hiring, training, performance evaluations, and scheduling
Act as the direct manager for a team responsible for hitting daily and weekly targets, driving improved performance in file processing as volume grows
Focus on the growth paths and success of direct reports (Operations Associates), emphasizing individual and team metrics
Hold weekly 1:1 meetings with Operations Associates to review file quality, throughput, blockers, ideas for improvement, and professional development; coach lower and middle performers
During company performance reviews, coordinate with leadership to determine performance ratings and deliver performance review conversations for team members
Host daily standups to cover previous day’s performance and current day’s plan; conduct weekly performance reviews with the team
Ensure timely and accurate Licensing and Renewals of healthcare providers
Maintain and update the Licensing database and provider files
Monitor compliance with regulatory requirements and accreditation standards (e.g., State Boards, DEA)
Develop and implement Licensing policies and procedures
Serve as a resource and point of contact for Licensing-related inquiries
Prepare reports and present Licensing metrics to management
Collaborate with other departments, such as Human Resources and Compliance, on Licensing matters
Stay current on industry trends and changes in Licensing regulations
Onboard new hires, educate and support new team members during training, and participate in hiring new Licensing Associates

Skills

Key technologies and capabilities for this role

Team ManagementRegulatory ComplianceHealthcare LicensingDatabase ManagementPerformance MetricsEmployee CoachingHiringTrainingPerformance EvaluationsStandups1:1 MeetingsDEA ComplianceState Board Regulations

Questions & Answers

Common questions about this position

What is the work location for this Team Lead role?

The position is onsite.

What qualifications are required for this position?

Requirements include any graduate or post-graduate degree, minimum 3 years of experience in U.S. Healthcare system provider and facility licensing, at least 2 years in a supervisory or leadership role, knowledge of licensing processes, regulatory requirements, strong organizational, communication, and problem-solving skills, and knowledge of Microsoft Office and Google applications.

What does the team structure look like for this role?

You will supervise and manage a team of Operations Associates (licensing specialists), serving as their direct manager, with responsibilities including hiring, training, performance evaluations, and growth paths.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What experience makes a strong candidate for this Team Lead role?

Candidates with at least 3 years in U.S. healthcare provider licensing and 2 years in supervisory roles, plus knowledge of regulations and strong leadership in managing team performance, stand out.

Assured

Digital solutions for insurance claims processing

About Assured

Assured.Claims provides digital solutions specifically for Property and Casualty (P&C) insurance carriers, focusing on enhancing the claims process. Their platform allows insurers to manage claims digitally, utilizing a combination of artificial intelligence and human interaction to facilitate effective communication with all parties involved. A key feature of their service is the First Notice of Loss (FNOL) web app, which helps insurers collect structured data at the beginning of a claim, leading to improved customer experiences and faster claim resolutions. Assured.Claims differentiates itself by offering a white-label solution, enabling insurers to implement their technology under their own brand without needing to develop it themselves. The company's goal is to streamline the claims process for insurers, ultimately improving efficiency and accuracy in claims handling.

Palo Alto, CaliforniaHeadquarters

2019Year Founded

$4.3MTotal Funding

SEEDCompany Stage

Fintech, AI & Machine LearningIndustries

51-200Employees

Benefits

Competitive salary & equity packages

Medical, dental, & vision

Life Insurance

PTO (Uncapped vacation days & paid holidays)

Family Leave

401(k) contribution

Commuter Benefits (Tax-advantaged commuter benefits account)

Health & Dependent Care FSAs (Pre-tax flexible spending accounts for out-of-pocket expenses)

Risks

Rising competition from new insurtech startups could erode Assured.Claims' market share.

Regulatory scrutiny on AI claims processing may increase compliance costs.

Data privacy concerns could lead to reputational damage for Assured.Claims.

Differentiation

Assured.Claims offers a unique FNOL web app for structured data collection.

The company provides a white-label solution for insurers to brand their own technology.

Assured.Claims combines AI and human interaction for empathetic claims communication.

Upsides

Increased AI adoption enhances claims process with 24/7 support and reduced response times.

IoT integration allows real-time data collection, improving claims accuracy.

Remote work trends drive demand for digital claims solutions, boosting Assured.Claims' market.

Land your dream remote job 3x faster with AI

Try Jobo Free