Pigment Systems Administrator
Huntress$140,000 - $150,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Minimum 3-5+ years’ experience in IT infrastructure with a focus on Microsoft technologies, including Microsoft 365, Microsoft Administrator, MS Exchange, and Microsoft Office environments
- Systems engineering experience
- Experience as a technical team lead
Responsibilities
- Act as the technical lead on a level II support team, allowing the growth and development of fellow associates’ technical and leadership qualities
- Assist in building up support for multiple AI products that engineering product teams are working to implement in Walmart’s environment
- Provide next level customer support using various administrative tools and applications on issues that require advanced troubleshooting methods
- Investigate trending issues that we receive as intake and work towards resolution of these issues, with or without engineering assistance, while working towards solutions to prevent the trends from reoccurring again
- Work towards establishing new processes and ways of working or improve current processes to increase productivity or improve the customer experience
- Collaborate with product engineering teams in working towards larger departmental goals, projects, product information, and training purposes
- Upkeep current knowledge base articles and documentation for product support that will allow for increased productivity and improved training for future onboarded associates or training of support desks
- Support multiple AI products, Microsoft technologies, and enterprise-level systems, ensuring high performance and excellent customer service
Skills
AI
Microsoft technologies
Systems Engineering
Infrastructure
Troubleshooting
Technical Leadership
Process Improvement
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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