Strategy Lead, Global Communications at eBay

Austin, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, TechnologyIndustries

Requirements

8+ years of experience in strategy, communications, or business operations — ideally within a large, matrixed global organization
Strong analytical and conceptual thinking skills — able to simplify complexity, identify patterns, and connect dots across functions
Exceptional written and verbal communication; able to craft clear, persuasive narratives for executive audiences
Proven ability to manage multiple priorities and drive alignment among senior stakeholders
Experience in consulting, comms strategy, or business planning is critical
A bias for clarity, structure, and impact — and a collaborative, low-ego approach to work

Responsibilities

Lead annual and quarterly planning processes for Global Comms; translate enterprise priorities into actionable team goals, success measures, and workstreams
Partner with Comms LT to define and evolve the operating model and capabilities needed to deliver on our mission
Work closely with the comms LT and functional partners to ensure communications priorities and resources are aligned with company strategy
Support the Director Global Comms and leadership team in developing materials for eLT discussions, strategic offsites, and enterprise communications forums
Define KPIs and dashboards to track progress against strategic goals and team effectiveness
Help articulate the “why” behind our strategies — turning complexity into clear, compelling storytelling for internal audiences
Lead or support enterprise-level initiatives such as org design, leadership communications planning, or cross-functional collaboration efforts

Skills

Strategic Planning

Annual Planning

Quarterly Planning

Organizational Strategy

Operating Model

Business Alignment

Executive Engagement

Leadership Communications

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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