Part-time Lean Expert
HarmonicSalary not specified
Part Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Part TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities
- Available to work 4-29 hours per week, working weekends and holidays
- Proven track record of professionalism, reliability, and sound judgment in a customer-facing environment
- Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs
- Able to handle chemicals safely and follow all relevant health, safety, and compliance protocols
- Confident operating solo and taking ownership of floor leadership responsibilities when assigned
- Brings a positive attitude, receives feedback well, and contributes to a collaborative, service-oriented team culture
Responsibilities
- Opens and closes the Studio independently and ensures all opening/closing procedures are completed accurately
- Supports daily execution of visual merchandising, supply restocks, and Studio upkeep
- Reviews daily business and helps implement strategies to drive results
- Acts as a floor leader during assigned shifts, helping structure the team to deliver both sales and service goals
- Upholds compliance with safety and brand standards, including regulations tied to piercing and Studio cleanliness
- Delivers exceptional service and educates customers on the Studs experience
- Supports service recovery and escalates customer concerns as needed
- Ensures a warm, welcoming, and consistent customer journey aligned with our service expectations
- Sets a strong example for professionalism, inclusion, and accountability
- Provides real-time feedback and support to teammates when appropriate, escalating as needed
- Helps reinforce company values and contributes to a collaborative, feedback-rich environment
Skills
Customer Service
Retail Operations
Visual Merchandising
Sales Support
Inventory Restocking
Safety Compliance
Team Leadership
Service Recovery
Piercing Standards
STUDS
Specializes in ear piercing and earrings
About STUDS
Studs.com focuses on ear piercing and earring stacking, allowing customers to express their personal style. The company offers a variety of earring designs, including Captive Bead Rings and Fixed Bead Rings, which promote faster healing for new piercings. Unlike competitors, Studs.com operates a direct-to-consumer model, providing personalized aftercare advice and educational content to enhance the customer experience. Their goal is to combine fashion with personalized care, catering to a diverse clientele in the ear-piercing market.
New York City, New YorkHeadquarters
2019Year Founded
$22.4MTotal Funding
SERIES_BCompany Stage
Consumer GoodsIndustries
201-500Employees