Staff Software Engineer - Supply Quality at StubHub

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Entertainment, Ticketing, Live EventsIndustries

Requirements

At least 10 years of professional experience in software engineering
Deep understanding of software architecture
Experience leading high-impact engineering teams from a technical standpoint
Ability to drive key architectural decisions and trade-offs
Proven ability to deliver critical, robust, scalable systems
Expertise in translating ambiguous business needs into executable strategies
Experience producing detailed workplans enabling parallel engineering execution
Ability to drive measurable improvements in quality, performance, and feature velocity
Domain expertise to shape commercial and product strategy reflecting user needs and business value

Responsibilities

Lead a high-impact engineering team from a technical standpoint
Define architecture and ship robust systems rapidly
Raise the technical bar for the team and across the organization
Develop cutting-edge software solutions enhancing scalability and functionality of the global ticketing platform
Leverage software architecture knowledge to predict and meet user needs
Collaborate across teams to pioneer new features and services redefining live event attendance
Drive continuous improvement by integrating real-world feedback and metrics into development cycles
Build the technological backbone of the marketplace for seamless experiences
Enable trustworthy, scalable, and insightful experimentation across consumer-facing and internal applications

Skills

System Architecture

Scalable Systems

A/B Testing

Performance Optimization

Software Engineering

Team Leadership

Quality Engineering

StubHub

Online ticket exchange and resale platform

About StubHub

StubHub operates as an online platform for buying and selling tickets for live events such as concerts, sports games, and theater performances. Users can list their tickets for sale, while buyers can purchase them, often at prices determined by the sellers. The company generates revenue by charging service fees on each transaction, which applies to both buyers and sellers. StubHub distinguishes itself from competitors by offering a user-friendly interface, customer support, and a community forum for users to share experiences and seek assistance. The goal of StubHub is to provide a reliable and convenient marketplace for fans to access live events.

San Francisco, CaliforniaHeadquarters

2000Year Founded

$21.1MTotal Funding

ACQUISITIONCompany Stage

EntertainmentIndustries

501-1,000Employees

Benefits

Stock incentives

Unlimited PTO

401k

Health, vision, & dental

Free weekly lunches

Risks

StubHub faces legal challenges over deceptive pricing practices in California and Washington, D.C.

Consumer backlash against 'drip pricing' could lead to regulatory changes affecting pricing strategy.

Increased competition from Vivid Seats may enhance its market position, challenging StubHub.

Differentiation

StubHub offers a user-friendly platform for buying and selling event tickets.

The company provides robust customer support and a community forum for user assistance.

StubHub charges service fees to both buyers and sellers, ensuring revenue from both sides.

Upsides

Increased demand for live events among millennials and Gen Z boosts StubHub's market potential.

StubHub's international market is expanding, with a 41% rise in NFL ticket purchases abroad.

The 38% increase in NFL ticket sales indicates growing interest in sports events.

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