Staff Software Engineer - Full Stack at ServiceNow

Hyderabad, Telangana, India

ServiceNow Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, AI, Enterprise SoftwareIndustries

Requirements

  • 8+ years of experience in architecting and implementing complex Enterprise applications across different stacks
  • Expertise in Java, Python, OOP, Design Patterns, time and space-efficient algorithms
  • Passion for JavaScript and the Web as a platform, reusability, and componentization
  • Expertise with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
  • Analytical and design skills
  • Ability to manage projects with material technical risk at a team level
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (e.g., using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact)
  • Experience developing LLM-based features (experience in prompt engineering is a plus)
  • Experience in using AI productivity tools such as Cursor, Windsurf, etc. (plus or nice to have)
  • Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines
  • Understanding software quality principles including reliability, observability, and production readiness
  • Ability to troubleshoot complex systems and optimize performance across the stack
  • Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency

Responsibilities

  • Work with product owners to understand detailed requirements and help architect high-quality solutions to users
  • Architect and get a quorum on the solution across partner teams and consumers
  • Join the team in building the best cloud-based AI/ML solutions to power intelligent enterprise services
  • Collaborate daily with a team of like-minded developers, product managers, and quality engineers to produce quality software
  • Understand various technology options in terms of performance, accuracy, cost and guide team with the right solutions
  • Play a major part in architecting solutions that transform the user experience and workflow efficiency of enterprise services

Skills

Full Stack
GenAI
LLM
AI/ML
Architecting
Platform Development
Scalable Frameworks
Secure Systems
Modular Design
Enterprise Services
Product Requirements

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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