Staff Software Engineer, Core Product Infrastructure at Nooks

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, SalesIndustries

Requirements

6–10+ years backend experience, with strong SaaS integrations work
Deep knowledge of APIs, webhooks, OAuth, error handling, and rate limiting
Strong systems background with focus on reliability, observability, and monitoring
History of building frameworks for integrations (not just point-to-point)

Responsibilities

Design, implement, and own high-scale integrations with SEPs + CRMs
Own data pipelines to handle billions of data points (Tasks, Prospects, Accounts, ETL, retries, rate limits)
Drive reliability and monitoring for integrations (uptime, latency, error rates)
Collaborate with Product and GTM on customer-impactful integration priorities
Mentor teammates and provide backend technical leadership within Core Dialer

Skills

Key technologies and capabilities for this role

APIswebhooksOAutherror handlingrate limitingETLdata pipelinesreliabilityobservabilitymonitoringSaaS integrationsbackendsystems design

Questions & Answers

Common questions about this position

What is the base salary range for this Staff Software Engineer position?

The base salary range for this full-time position is $250K - $325K annually.

What benefits does Nooks offer?

Compensation includes base salary, equity in the form of options, comprehensive health, dental, vision, life and disability insurance coverage, hybrid work, and unlimited paid time off.

Is this role remote or hybrid, and where is it located?

This is a hybrid position. Please reference the job posting’s subtitle for the specific location.

What skills and experience are required for this role?

Candidates need 6–10+ years of backend experience with strong SaaS integrations, deep knowledge of APIs, webhooks, OAuth, error handling, and rate limiting, strong systems background in reliability, observability, and monitoring, and history of building frameworks for integrations.

What makes a strong candidate for this Staff Software Engineer role?

A strong candidate has 6–10+ years of backend experience focused on high-scale SaaS integrations, expertise in APIs, webhooks, and reliability engineering, and a track record of building integration frameworks while mentoring teammates.

Nooks

Virtual collaboration platform for sales teams

About Nooks

Nooks.ai offers a virtual collaboration platform tailored for sales development representatives (SDRs) and business development representatives (BDRs). The platform features video conferencing, virtual bullpens, and live call listening, enabling real-time interaction and coaching among team members. Nooks.ai stands out by recreating the energetic environment of a physical sales office, which helps increase connects and meetings. The company's goal is to enhance sales performance and team dynamics through improved outbound calling efficiency.

Gum Spring, West VirginiaHeadquarters

2020Year Founded

$68.1MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees

Benefits

Company Equity

Remote Work Options

Risks

Competition from Zoom and Microsoft Teams expanding into sales enablement.

Economic downturns may affect subscription renewals and client acquisitions.

Data privacy concerns with AI-driven analytics could deter potential clients.

Differentiation

Nooks.ai replicates the energy of a physical sales office virtually.

The platform offers real-time interaction, coaching, and analytics for sales teams.

Nooks.ai integrates seamlessly with existing sales tools for enhanced analytics.

Upsides

Nooks.ai raised $43M in Series B funding for AI Sales Assistant Platform.

The platform's AI tools promise to make sales reps 10x more productive.

Nooks.ai is named a Rising Star in Forbes' 2023 Cloud 100 list.

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