Staff Product Security Engineer | Secure Configuration at ServiceNow

Kirkland, Washington, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, CybersecurityIndustries

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (e.g., using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact)
A passion for security and problem solving
8+ years of experience in product security with deep knowledge of security best practices
Familiarity with ServiceNow architecture (preferred)
In-depth knowledge of common web application vulnerabilities (OWASP Top Ten) and knowledge of common application security control evaluation frameworks (OWASP ASVS) (recommended)
Strong verbal communication skills with an emphasis on application remediation processes
Ability to translate technical findings into actionable guidance
Collaborative mindset to work with product and customer-facing teams
Developer level proficiency in at least one language - Python, Java, or JavaScript preferred
Knowledge of common compliance frameworks (e.g., FedRAMP, NIST 800-53, ISO 27001) (preferred)
BS/MS in Computer Science, Engineering, or a related discipline
Ability to work a minimum of 2 days in the San Diego, Kirkland, WA, or Chicago, IL ServiceNow offices

Responsibilities

Participate in instance hardening management activities, including reviewing new product settings to build security recommendations and documenting these settings to ensure ServiceNow instance owners can ensure the highest level of security of their instances
Maintain the set of hardening settings to ensure their relevance and accuracy
Perform security audits to discover, communicate, and recommend remediation activities for vulnerabilities
Contribute to the deprecation of security-impactful feature flags and support customer migration efforts to maintain a secure posture
Partner with Product Management to improve workflows that enable customers to adopt secure configurations more easily
Collaborate across engineering and product teams to deliver actionable security guidance, support configuration hardening, and help customers maintain a strong security posture

Skills

Product Security

Secure Configuration

Instance Hardening

Security Recommendations

Cloud Security

SaaS Security

Configuration Management

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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