Staff Product Designer - XAM
1PasswordFull Time
Expert & Leadership (9+ years)
Candidates should have 7+ years of relevant design experience and experience participating in the complete product development lifecycle of web and/or software applications. Experience in user experience design or industry experience (corporate, software, web or agency) is required. Preferred qualifications include experience leveraging or critically thinking about integrating AI into work processes, an inspiring portfolio demonstrating the ability to distill complex problems into elegant, holistic solutions based on human-centered design and research data, experience developing frameworks and principles to standardize and guide cross-team work, and the ability to articulate and champion design solutions while influencing product experience strategy. A growth mindset is also preferred.
The Staff Product Designer will lead large, complex initiatives and deliver world-class experiences that influence product strategy and transform how people work. They will drive end-to-end product experiences considering user and product ecosystems, workflow, and design patterns. The role involves developing frameworks and principles to standardize and guide cross-team work, leading collaborative projects with multidisciplinary teams, and sharing knowledge and expertise to elevate colleagues, teams, and the community of practice.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.