Sr. Software Engineer (Full Stack – UI) at Uniphore

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

AI-native, Enterprise SoftwareIndustries

Requirements

Bachelor's or master's degree in computer science, Information Technology, or equivalent
3-6 years of software development experience
Strong proficiency in Javascript, Typescript, Node.js and API development
Hands-on experience with the frameworks such as React, Angular, Vue.js, Express.js
Familiarity with HTML5, CSS3, and responsive design principles
Experience with RESTful API development and integration
Knowledge of database systems like MongoDB, MySQL, or PostgreSQL
Exceptional problem-solving abilities and programming skills
Familiarity with software engineering best practices including version control, code review, and test-driven architecture
Excellent verbal and written communication skills
Motivated to thrive in a startup environment

Responsibilities

Design, develop, and maintain robust web applications using JavaScript, Node.js, React, Angular, or Vue.js
Collaborate with UI/UX designers to implement user-friendly interfaces
Build and optimize backend services and APIs
Design, develop and implement AI applications, staying updated on advancements in AI technology, and contributing to the company's AI strategy
Write clean, maintainable, and efficient code, ensuring alignment with best practices in software engineering
Participate in the full software development lifecycle, including requirements gathering, design, testing, and release
Stay updated with the latest industry trends and best practices

Skills

JavaScript

Node.js

React

Angular

Vue.js

UI/UX Design

Backend Services

APIs

AI Applications

Software Engineering

Problem-Solving

Team Collaboration

Uniphore

Automates customer interactions with AI solutions

About Uniphore

Uniphore specializes in conversational AI solutions that automate and improve customer interactions. Its main products include tools for conversational automation, analytics, and virtual assistants, which help businesses enhance their customer service operations, cut costs, and boost service quality. Uniphore's technology integrates with existing customer service systems to automate routine tasks and provide real-time insights into customer interactions, making it easier for service agents to respond quickly and personally. Unlike many competitors, Uniphore has a strong focus on the financial services sector, serving notable clients like BNP Paribas Wealth Management and PNB MetLife. The company's goal is to empower businesses to leverage AI for better customer engagement and operational efficiency, generating revenue through a subscription model that allows clients to scale their usage as needed.

Palo Alto, CaliforniaHeadquarters

2008Year Founded

$592.1MTotal Funding

SERIES_ECompany Stage

Data & Analytics, AI & Machine Learning, Financial ServicesIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Unlimited Paid Time Off

Paid Holidays

Stock Options

Risks

Integration challenges from acquisitions may disrupt existing operations and client services.

Over-reliance on new technologies like X-Stream may lead to technical failures.

Expansion into emotional AI may face ethical and privacy concerns, impacting reputation.

Differentiation

Uniphore integrates emotional AI to enhance customer interactions with emotional cues.

The company offers a Zero Data AI Cloud for secure, efficient data processing.

Uniphore's X-Stream platform accelerates RAG app development with unified knowledge architecture.

Upsides

Acquisitions of ActionIQ and Infoworks expand Uniphore's AI-powered offerings significantly.

Generative AI in U-Analyze provides deeper insights from text, voice, and video interactions.

Recognition on Deloitte Technology Fast 500 highlights Uniphore's rapid growth and innovation.

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