Sr. Product Manager, Agent Platform at Highspot

Seattle, Washington, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Sales Enablement, SaaSIndustries

Requirements

Over 5 years of experience shipping products as a product manager in an agile, Scrum, or Kanban environment
Experience working on complex user scenarios with multiple personas interacting through the tool
Experience understanding intricate systems and partnering with Design to deliver simple yet powerful user experiences
Incredibly detail-oriented and enjoy polishing the experience of customers
Experienced at taking ideas and ambiguous data, defining the right outcome, and creating the right roadmap or backlog
Experience defining a strategic roadmap that leverages multiple inputs, including user research, customer data, and company initiatives
Ability to communicate the strategy and roadmap to execs, team members, and customers
Experience as a product owner working with engineering
Passionate about emerging technologies, with a strong mix of customer empathy, technical curiosity (especially deep understanding of AI capabilities), and product rigor
Thrives in cross-functional settings and can clearly communicate complex ideas

Responsibilities

Work with customers and stakeholders to create a strategic roadmap, prioritize problems, and define requirements
Manage the backlog through the product development process from discovery to general availability
Become an expert on the software, customers, and market to identify, prioritize, and execute tactical and strategic projects
Work cross-functionally with teams such as executives, product marketing, and customer success to meet objectives, consider opinions, and communicate plans effectively
Collect and analyze feedback from customers, stakeholders, and other teams to inform the shaping of requirements, features, and end products
Dig deep into customer and usage data to identify opportunities and evaluate the success of efforts
Work closely with industry experts to understand industry direction and trends and identify R&D opportunities to differentiate from the competition
Shape product strategy with a strong focus on leveraging generative AI to solve real customer problems
Collaborate closely with design, user research, and engineering to explore how GenAI can enhance workflows, drive automation, and deliver insights
Identify, define, validate, and ship innovative and differentiated features with significant ownership within the product portfolio

Skills

Product Management

Generative AI

GenAI

Product Strategy

User Research

Design

Engineering

Workflows

Automation

Customer Empathy

Highspot

AI-powered sales enablement platform

About Highspot

Highspot provides a sales enablement platform that helps sales teams improve their productivity and efficiency. Its main product, Highspot Copilot, is an AI-powered digital assistant that delivers the right content to sales representatives at the right time, enhancing their ability to engage and convert potential buyers. The platform supports sales teams by managing sales content, preparing reps for different selling scenarios, and facilitating personalized interactions through digital sales rooms. Highspot also includes features for onboarding and training sales reps, ensuring they are well-prepared for real-world situations. Unlike many competitors, Highspot focuses on driving measurable outcomes such as increased win rates and reduced ramp time for sales reps. The goal of Highspot is to empower sales teams to close deals more effectively and generate higher revenue.

Seattle, WashingtonHeadquarters

2012Year Founded

$625.1MTotal Funding

SERIES_FCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Medical, dental, vision, disability, & life benefits

Group Retirement Savings Plan (RRSP)

Matching employer contributions (DPSP) with immediate vesting

3 Weeks of Paid Vacation

Generous Holiday Schedule

Quarterly Recharge Fridays

Flexible work schedules

Professional development opportunities

Discounted ClassPass membership

Access to coaches & therapists

2 Volunteer days per year

Risks

Highspot faces competition from larger rivals like Salesforce and Oracle.

Recent layoffs may impact Highspot's operational efficiency and innovation.

Reliance on AI technologies exposes Highspot to data privacy and ethics concerns.

Differentiation

Highspot offers a unified sales enablement platform with AI-driven features.

The platform integrates content management, training, and engagement intelligence for sales teams.

Highspot Copilot enhances sales productivity with AI-powered digital assistance.

Upsides

Highspot is recognized as a leader in the Forrester Wave report Q3 2024.

The partnership with Krisp enhances voice productivity in remote sales environments.

Highspot's Meeting Intelligence improves real-world coaching for better sales outcomes.

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