Sr Mobile Product Manager at SimpliSafe

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Home Security, TechnologyIndustries

Requirements

5+ years of product management experience, with a focus on mobile applications; bonus if you have hardware / IoT experience
Ability to influence and secure buy-in from stakeholders at all organizational levels, including the C-suite
A proven track record of shipping products that bridge physical devices and digital experiences
Strength in user-centered design thinking, with the ability to translate complex technical requirements into clear user stories and product specifications

Responsibilities

Define and champion the vision for an effortless and intuitive device setup and onboarding experience within our mobile app, always grounded in data-driven insights
Deeply understand customer needs through qualitative and quantitative research, user testing, and direct feedback; identify pain points and opportunities to reduce friction and build trust from day one, leveraging analytics to pinpoint key areas for improvement
Collaborate closely with UX, Product Analysts, and Engineering as a true partner; own the "what" and "why," work iteratively side-by-side to discover the "how," fostering an environment where the best ideas win
Translate complex technical requirements into clear user stories and product specifications, ensuring UX & engineering teams can build effective and scalable solutions
Rigorously test, learn, and iterate on new features and improvements, embracing a "lean and nimble" approach; define key metrics, be self-sufficient in analyzing performance data to measure impact and inform future iterations
Prioritize ruthlessly based on customer impact, business value, and strategic alignment
Proactively communicate roadmaps, progress, and key learnings to stakeholders across the organization, translating complex data into understandable narratives and/or trade-off decisions; present insights and influence decisions through clear, concise updates
Be a proactive problem-solver, ready to pivot quickly to address new opportunities or challenges in a fast-paced, agile environment, always with an eye on objectives and current state performance to guide decisions

Skills

Product Management

Mobile Applications

User Onboarding

Customer Research

Data Analysis

UX Design

Hardware Integration

Cross-functional Collaboration

SimpliSafe

Customizable home security systems and monitoring

About SimpliSafe

SimpliSafe offers home security systems that protect homes and businesses from intrusions, fires, and emergencies. Their products include security cameras, video doorbells, smart locks, and various sensors, all of which can be customized to meet individual needs. The company stands out with features like wireless installation and visual alarm verification, which can lead to faster police response times. SimpliSafe's goal is to provide easy-to-install security solutions with professional monitoring for residential and small business clients.

Boston, MassachusettsHeadquarters

2006Year Founded

$182.6MTotal Funding

DEBTCompany Stage

Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Health Insurance - A comprehensive plan provides peace of mind for you and your family.

Employee assistance program - Help through the difficult situations that come up at work and at home.

Tuition reimbursement - We want you to keep learning, so we’ll cover part of your tuition.

401(k) - Saving for your future in the present.

Unlimited vacation - Exempt employees take the time when you need it or want it. We mean it.

Life and disability insurance - Coverage for when you need it most.

Risks

Increased competition from DIY systems like Ring and Nest threatens market share.

Rapid AI advancements could outpace SimpliSafe's current technology offerings.

Privacy concerns over AI and live monitoring may deter potential customers.

Differentiation

SimpliSafe offers customizable security systems tailored to individual customer needs.

Their wireless installation and long battery life set them apart from competitors.

Visual alarm verification leads to faster police response times, enhancing security effectiveness.

Upsides

AI integration enhances proactive threat detection and response in SimpliSafe's systems.

Growing demand for outdoor security solutions aligns with SimpliSafe's new product offerings.

DIY security system trend supports SimpliSafe's easy-to-install product design.

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